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概要
Microsoft Specialist with 15+ years of experience seeks to use his Microsoft Platform Experience and Operational Expertise to support the leadership asset team in Studies, Concept Design, Planning, Implementation and Operational support.
Strong Experience in Microsoft 365, Azure AD/Active Directory, MFA, Exchange/Exchange Online, DNS, DHCP, SCCM, SCOM, TMG, Microsoft Teams, LYNC (Skype for Business), KMS, LAPS, WSUS and PKI, SharePoint Online, OneDrive, PowerShell with core focus on Latest Technologies.
• Expertise in Technical and Operation support, Automation & Optimization to achieve better performance and efficiency
• Strong Experience in Feasibility and Implementation for any new requirement
• Prepare, Review and update Company Standard Procedures, Guidelines and Operating Manuals as per operating experience and knowledge gained from operations
• Effectively coordinating with Auditors & Compliance departments to ensure all audit observations are timely closed along with safety
• Strong Coordination with cross functional departments to obtain input/feedback from them and provide technical support
• Lead team by Monitoring and Evaluation of operational tasks to ensure compliance with Key Performance Indicators (KPIs) along with improvement recommendation
项目
工作经历
Senior Managing Consultant Cloud Services
Managing Microsoft Infrastructure at multiple Clients in USA
Managing Azure
Managing On-prem Environment
Technical Lead
Mantoring junior team member through training sessions
ASSISTANT MANAGER IT ENTERPRISE SYSTEMS
Working as a team lead and doing effective planning, implementation, optimization, automatization & process monitoring
Handling day-to-day systems operations of Microsoft 365 based systems/servers, trouble-shooting and incident management
Successfully completed Microsoft 365 Project for Hybrid Setup and Migrating 3000+ users during Covid-19
Management of Microsoft 365 containing Azure AD, Exchange 365, Teams, OneDrive etc
Management of Enterprise Active Directory hosted on Server 2012R2 along with Azure AD (MFA etc)
Management of DHCP and DNS Services
Management of Enterprise Exchange servers 2013 with 9000+ mailboxes
Management of Patch Management Services
Management of ISA/TMG/Proxy Server and Services
Management of LYNC Server 2013
Management of System Center Configuration Manager (SCCM)
Management of System Center Operation Manager (SCOM)
Management of Microsoft Key Management Server (KMS)
Management of Microsoft LAPS (Local Administrator Password Solution)
Management of VMWare vSphere (Virtualized Data Center)
Management of Certificate Servers (SHA1, SHA256)
Management of WSUS Server and Installation of Windows Updates on required servers
Back-up & recovery management for enterprise servers
Reporting and regular house-keeping tasks on all in-scope Microsoft platforms
Management of NMS (Spiceworks) alerts for Microsoft Platform Servers
Managing SharePoint portals for Centralized Documentation
Backup of Applications & Databases using Symantec NetBackup
Using HP Service Manager for ticketing system
Investigating and troubleshooting Servers end applications issues
Coordinate with Vendors for SLA review & different system related upgrades/troubleshooting
Monitoring Data Center Equipment, SAN, Tape Library
Logs monitoring, preparation of Incident Report & RCA report for each system incident taking place
Creating different Systems Operational Documentations & Diagram for our department & team
Working side by side with local IT Helpdesk team for user related issue and resolution
24/7 Nationwide Operations Technical Support
Asst. Systems Administrator
