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خلاصہ
An achiever, looking to attain excellence. Keep doors open for learning and self-improvement. Use my skills for seeking the best only. I am a team player and like working with teams. Very flexible adapting to change and get along with people well.
I have a strong marketing mindset with over 23 years of hands-on leadership experience in mobilizing a large variety of high-performing sales & front end engagements - together with a very focus on business planning, strategy and cross-functional business operations management. I am best at business P&L leadership on a plan-to-perform basis. I can strategize opportunities, design delivery structure, define & drive performance, mobilize resources, supervise engagements & lead delivery within any commercial domain.
تجربہ
General Manager & Head ESG Central & North
Sales Management: Heading Sales operations. Planning, Preparing and implementation sales and business plans. Develop, Create, define, and execute on the Sales Strategies to improve gross Margins.
Customer Operation: Heading Customer care operation and Monitor after sale support. Develop a performance based sales culture that contribute to strengthen and aligned customer centric organization.
P&L Management: PNL review of the concerned business line. Credit & Collection/Fraud Management. Preparing SOPs and other policies and its implementations
Operations: Heading Technical Operations / CRM / Credit & Collection/Fraud Management/ Churn Control/ Quality Insurance. Effective team coordination with internal and external staff. Implementation of agreed timelines for the operational execution. Pro-active competitive strategies
Administration/ HR: Administrative controls of the regions. Hiring /recommendation of staff.
Sales Management: Heading Sales operations. Planning, Preparing and implementation sales and business plans. Develop, Create, define, and execute on the Sales Strategies to improve gross Margins.
Customer Operation: Heading Customer care operation and Monitor after sale support. Develop a performance based sales culture that contribute to strengthen and aligned customer centric organization.
P&L Management: PNL review of the concerned business line. Credit & Collection/Fraud Management. Preparing SOPs and other policies and its implementations
Operations: Heading Technical Operations / CRM / Credit & Collection/Fraud Management/ Churn Control/ Quality Insurance. Effective team coordination with internal and external staff. Implementation of agreed timelines for the operational execution. Pro-active competitive strategies
Administration/ HR: Administrative controls of the regions. Hiring /recommendation of staff.
