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Usama Abid
Senior Recovery Officer
Blue Group Of Companies - Lahore, Pakistan
概要
- I am recently working as Custumer Support Executive At Smartrix Technologies since 2 years.
- I have 2-years work expereince at Mobilink as Custumer Services Representative where i promoted after three months to Business Services Devolpment department (BSD) where we handle business clients complaints and queries.
- I Have 1 year Experenice in Abcus Consulting where i worked on Telenor Project as a (CRO) custumer Relation Officer
项目
Mobilnik
工作经历
Senior Recovery Officer
Blue Group Of Companies
Jun 2020
- 代表
| Lahore, Pakistan
I am currently working in BGC as an senior Recovery officer
Customer Support Executive
Smartrix Technologies
Mar 2018
- Jun 2020
| Lahore, Pakistan
Task:1.Custumer Complaint Handling2.Email Support3.EPG(updating shows on t.v chanels on daily basies)4.Sales:(Retrive only our old coutumers call them and provide them best deals to retain them back)5. Google Reviews:( check Googlre reviews of clients and updating feedback)6. Training of internies and Employees
Coustumer Services
Mobilnik
Jan 2013
- Oct 2015
| Lahore, Pakistan
Coustumer services representative
Customer relation officer
Abacus Consulting
Feb 2012
- Jan 2013
| Lahore, Pakistan
 Worked as Customer Relation Officer on Telenor easy paisa project online banking
学历
Peak Solution College
学士,
贸易学士,
Commerce
2013
技能
熟练
Admin Operations Management
熟练
Aftersales Skills
熟练
Analytical Skills
熟练
Branch Administration Skills
熟练
Build Relationship
熟练
Business Development
熟练
Business Development Process 1
熟练
Client Dealing
熟练
Convincing People
熟练
Convincing Skills
熟练
Coordination Skillss
熟练
Corporate Sales Management
熟练
Customer Analysis
熟练
Customer Interaction Management (CIM)
熟练
Customer Relationship Management
熟练
Customer Satisfaction Management
熟练
Customer Service Skills
中级
Dispatch Skills
熟练
End to End Sales
熟练
Etiquettes
初学者
Handling Assignments
熟练
Ingredient Management
熟练
Loadboard Managment
熟练
Marketing Stratergies
熟练
Marketing Strategies
中级
Multitasking Skills
熟练
Negotiation Skills
熟练
Outstanding Verbal Communication
熟练
Problem Analysis Skills
熟练
Process Operations Handling
熟练
Product Life Cycle
熟练
Public Engagement
熟练
Record Keeping
熟练
Reporting Skills
熟练
Sales
熟练
Scale Management
熟练
Security Principles
熟练
Spreadsheet Navigation
熟练
Team Coordination
熟练
Telesales
熟练
Time Management
熟练
Time Management
熟练
Truck Dispatching
熟练
اكتساب المبيعات
熟练
المهارات المعدنية
熟练
المبيعات الاستراتيجية
熟练
الاستماع إلى العملاء
熟练
استراتيجيات مبيعات الحسابات
熟练
تمثيل رعاية العملاء
熟练
تطوير مبيعات B2B
语言
熟练 乌尔都语
熟练 英语
