概要

Experienced and dedicated Customer Care Executive with a proven track record of providing exceptional customer service and resolving complex issues. Possessing strong communication skills and a deep understanding of customer needs, I excel in delivering personalized solutions and ensuring customer satisfaction. Skilled in handling high call volumes and utilizing CRM systems to efficiently manage customer inquiries and complaints. Committed to maintaining a professional and empathetic approach while resolving conflicts and building positive relationships with customers. Seeking to leverage my expertise to contribute to a dynamic organization's success in delivering top-notch customer care.

工作经历

公司标识
Easypaisa Manager
Telenor
Feb 2022 - 代表 | Bahawalpur, Pakistan

Manage all financial services for easypaisa

公司标识
KPO
Uni Lever Pvt Ltd
Aug 2021 - Mar 2022 | Bahawalpur, Pakistan

Key Punch Operator

公司标识
Territory Manager
Saffron Pharmaceuticals
Feb 2021 - Jul 2021 | Bahawalpur, Pakistan

Enter Description

公司标识
CCR
Jazz Franchise Model Town B Branch
Feb 2018 - Jan 2021 | Bahawalpur, Pakistan

Customer Care Representative

公司标识
Accountant
City Cafe & Grill Resturant
Sep 2017 - Feb 2018 | Bahawalpur, Pakistan

Accounts manager

学历

University of Sargodha
硕士, 贸易硕士学位, Software Engineer‎
php, c++, java
CGPA 3.2/4
2018

技能

中级 Account Management =
熟练 Accounting Skills
熟练 Accounts Payments Handling
中级 Achievable Development Plans
中级 Adaptive Leadership
中级 Advocate of Teamwork
熟练 Aseptic Technique Knowledge
熟练 Audit Professionals
熟练 Bank Reconciliation     
熟练 Building C Level Relationships
熟练 Computer Proficient
中级 Concentrated Stock Management
熟练 Configuring Software
中级 Conservation Awareness
熟练 Cooordination Skills
熟练 Customer Analysis
熟练 Customer Relationship Management
熟练 Customer Service
中级 Customer Service Excellence standard
熟练 Customer Service Skills
熟练 Customer Support
熟练 Data Comparison
熟练 Financial Accounting
熟练 Financial Service Management
熟练 Financial Statements Management
初学者 Fluent in English
熟练 Funds Management Skills
熟练 Invoice Processing
熟练 Lead Genaration
熟练 Learning Quickly
熟练 Ms Excel
熟练 Official Tasks Handling
中级 SAP Accounting
熟练 Social Welfare Management
熟练 Superior Client Services
中级 Taxation Management
熟练 Time Management
熟练 Transaction Operations Handling
熟练 Typing

语言

熟练 旁遮普语
熟练 Saraiki
熟练 乌尔都语
中级 英语