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概要
My strenght is i am goal oriented in a way that i give my full efforts to achieve my goal as well as i like to organize things
工作经历
Phone banking officer
Catering to customers banking request, answer or escalate customer queries & complaints related to product & services.
Operations and CBC officer
Working as a CBC Officer of banca policies & handle operations in contact centre by forwarding Forms to relevant department and authorizing Forms on the software of CRM.
Phone Banking Officer
1. Handle incoming calls, emails and requests.
2. Management and resolve customer complaints’ using applicable software.
3. Process orders, forms and applications.
4. Responded to customer inquiries with patience and positivity to establish excellent first impression.