概要


I am a mature, positive and hardworking individual, who always strives to achieve the highest standard possible, at any given task. In my previous role as a CSR and Sales Representative, I demonstrated the ability to work under intense pressure, sell products and services to customers from all backgrounds, handle customer complaints and solve problematic situations as and when they arose.


项目

Paymob Fintech Business development

工作经历

公司标识
Business development Officer
Paymob
Jul 2022 - 代表 | Karachi, Pakistan

公司标识
Operations executive
Snoonu
Feb 2022 - Aug 2022 | Karachi, Pakistan

Dealing with Driver , Rider , Merchants and customer on call and providing them resolution on call basic operation dealing of Meal delivery service

公司标识
Customer service executive
IBEX Global
Jul 2021 - Apr 2022 | Karachi, Pakistan

Working in SWVL campaign as a In-Ride fleet management Executive, from this experience I learn so many in depth points of SWVL fleet management 

公司标识
Own Vendorship business
Careem/uber
Jan 2021 - Jun 2021 | Karachi, Pakistan

From this experience I learn how to manage larg number employees under my command and fleet management essentials

公司标识
Wireless operator command and control
The Aman Foundation
Jun 2020 - Dec 2020 | Karachi, Pakistan

I gain experience there in fleet handling and command and control

公司标识
Karachi Police 15 ( Catcos ) CSR
Catcos Pvt Ltd
Jun 2018 - May 2020 | Karachi, Pakistan


At karachi Police 15 reponse center , I serve as a call agent , taltonika Operator , Dispatcher , wireless operator , having 2 year exp. there

公司标识
Call Center Team Leader At 14th Street Pizza
Redhub Pro
Aug 2016 - Apr 2018 | Karachi, Pakistan


From this job , I have experience of customer dealing , complain handling , team leading

公司标识
Call Center CSR At SUBWAY
SUBWAY
Apr 2016 - Apr 2018 | Karachi, Pakistan

From this job , i have experience of customer dealing , complain handling , team leading

公司标识
Computer Operator & Teaching
Al Farooq Islamic Shool
Nov 2015 - Feb 2016 | Karachi, Pakistan

From this job ,I have good experience in ms office and teaching

学历

Virtual University of Pakistan
学士, 理工学士, ‎
Bachelors In Business IT
2025
Aptech Education Karachi
大专, ACCP-Pro (Advance Software Development‎
Computer science and information Technology
Incomplete
2020
Allama Iqbal Govt College
中级/A级, 理学院(工程预科), intermediate‎
Chemistry, Physical, Maths
等级 C
2014
Shadman Academy
大学入学/0级, 科学, SSC‎
Computer Science
等级 B
2013

技能

熟练 Aseptic Technique Knowledge
熟练 AutoCAD 
中级 British Accents
中级 Business Development Strategies
熟练 Call Center Development
熟练 Call Controls
熟练 Chat Support Skills
熟练 Complain Handling
熟练 Computer Literacy
中级 Conservation Awareness
熟练 Customer Care Representation
熟练 Customer Satisfaction Management
熟练 Daily Reports Management
熟练 Database Management 
熟练 eCommerce Account Handling
初学者 Email List Management
熟练 Fluent In English and
熟练 h Operations Management
熟练 Handling Assignments
熟练 Inventory Analysis
熟练 IT Support Responsibilities
初学者 JavaScript
中级 Live Chat Handling
熟练 Microsoft Outlook
中级 Monitoring
熟练 Online Business Management
初学者 Phone Banking Skills
熟练 Posting Skills
中级 Relations Management Skills
初学者 Sales Automation
中级 Sales Growth
初学者 Scale Management
熟练 Student Affairs Managemment
中级 Typing Speed
熟练 Website Management
熟练 Written Oral and Communication
初学者 اكتساب المبيعات
初学者 المبيعات من البداية إلى النهاية

语言

熟练 乌尔都语
中级 英语