Worked towards migrating a traditional legacy system software onto web within the RV/Marine industry
Helping create standardized Agile processes for day to day operations
Leading the organisational transition towards Scrum framework
Elicited requirements from internal and external stakeholders for product development and client projects
Managing product backlog to ensure user stories have sufficient details to be worked on
Led SCRUM ceremonies including sprint planning, retrospectives, and grooming sessions to develop product backlog and refine user stories
Created specific functional documentation based on key personas to help prioritize feature transition to web
Worked with the product owners and managers to refine Agile processes and setup baseline documentation templates including functional specification and user stories
Worked on client API integrations based on Rest APIs and formulated the business scenarios to resolve customer pain points
Worked with the design team to revamp the entire application to cater for the next generation of customers

Within the virtual events industry, managed multiple project streams for clients based in US, Canada, UK
Elicited requirements and actively worked with the clients to build a customized product in an Agile way
Provided full support during event live days to the client for troubleshooting any technical difficulties
Managed full-service delivery from handover from pre-sales team to post-event closure calls
Prepared reports on event success criteria results, metrics, test, and deployment management activities
Led and managed design/dev teams to ensure customer requirements were replicated in the virtual event

Established project requirements and priorities for automobile dealership industry
Strategized and managed the product backlog by creating, managing, and prioritizing user stories
Acted as a point person for internal engineering teams and clients to facilitate project execution
Developed project plans, handled, and managed multiple project streams for Honda, Toyota and Nissan in a client facing role
Allocated and managed project resources as per project scope/needs to meet delivery goals
Served as Program Manager for multiple high-profile clients by overseeing all project activities which may be within or across functional areas
Mentored team resources and organized training sessions on both hard and soft skills for continuous improvement

Worked with Product Owners/Project Managers and development team daily in an AGILE way to define scope of requirements and groom product backlog
Gathered and elicited requirements from industry clients in UK, US and Australia
Created mockups for system design, features and enhancements for the product team and clients
Identified potential business change requests and maintained a solution roadmap for the product team
Specification generation including requirement specs, frame specs, section spec
Conducted gap analysis of existing client systems and facilitated QA/Development teams during projects
Conducted end of sprint demos to apprise stakeholders across US/UK regions of product enhancements
Led the trainings for the new inductees in the organization for their smooth transition onto projects