概要

Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations

工作经历

公司标识
Customer support representative (CSR)
7 Star International Services
Sep 2022 - Feb 2023 | Karachi, Pakistan


It was a BPO service ( Business process outsourcing ) . Where we educated old citizens of United States regarding their Medicare benefits and other private insurance policies. 

公司标识
CSR ( Customer services representative )
ABS International
Apr 2021 - Aug 2022 | Karachi, Pakistan


It is a US-based auto shipping company providing its professional services to its customers having decades of expertise in the shipping industry. We work with dealerships and locals as well 

公司标识
CSR ( Customer support representative )
Has Concept
Jan 2019 - Apr 2021 | Karachi, Pakistan

It was a BPO service ( Business process outsourcing ) . Where we educated old citizens of United States regarding their Medicare benefits and other private insurance policies. 

学历

Federal Urdu University of Arts Sciences and Technology
学士, 工商管理学士学位, ‎
Business Economics
2021
Hussaini high secondary school
中级/A级, 贸易学学生, High School‎
Commerce
2019

技能

熟练 Call Center
中级 Computer Proficient
熟练 Customer Communication Skills
熟练 Customer Satisfaction Management
熟练 Customer Service
中级 Google Spreadsheets Knowledge
熟练 IT Support Responsibilities
熟练 Quality Control Cutting
熟练 Quality Control Printing
初学者 Software Support
熟练 Verbal and Written Communication Skills
熟练 المهارات المعدنية

语言

熟练 英语
熟练 乌尔都语