Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
"Dedicated psychologist with a proven track record in providing compassionate counseling, administering psychological assessments, and implementing effective therapy techniques to support clients' mental health and well-being. Possessing a strong foundation in psychology
Coupled with practical experience in receptionist duties, adept at managing administrative tasks, handling client inquiries, and ensuring seamless front desk operations.
Known for exceptional communication skills, professionalism, and a commitment to delivering high-quality service.
Equipped with a unique blend of psychological expertise and administrative proficiency to contribute positively to both clinical and administrative settings."
项目
工作经历
Customer representative officer
As a Customer Representative Officer, I served as the primary point of contact for customers, providing exceptional service and support across various communication channels, including phone, email, and live chat.
Responsibilities included addressing customer inquiries, resolving complaints, and providing product or service information in a timely and professional manner.
I demonstrated a deep understanding of company policies and procedures to effectively assist customers with account management, billing inquiries, and technical support issues.
Utilizing strong communication and problem-solving skills, I fostered positive relationships with customers, ensuring their needs were met and issues were resolved to their satisfaction.
Additionally, I collaborated closely with cross-functional teams to escalate complex issues and provide feedback for process improvement, contributing to overall customer satisfaction and retention efforts.
