A highly motivated e-commerce professional having 9+ years of work experience in online sales and business development.succesful track record of expanding the business through various channels.
Associate Manager Product Research & Development.
My key responsibilities is products launches in Amazon included developing and implementing strategies to enhance the company's online presence and increase sales in USA Canada and Europe marketplace.Additionally, I coordinated with suppliers to ensure timely delivery of products. I implemented effective order management systems to streamline fulfillment processes and ensure customer satisfaction.Furthermore, I actively monitored industry trends and competitor activities to identify opportunities and potential threats. I utilized this knowledge to develop innovative strategies to stay ahead in the market and meet customer demands effectively.Overall, my role as an E-commerce Manager involved a combination of strategizing, research, analyzing, and implementing initiatives to drive online sales and enhance the company's digital presence.
• Extract relevant market Data of the product through different tools (Helium10, Jungle Scout, Keepa) for further Analysis
• Focused on identifying and analyzing potential new launches strategically aligned with company goals.
• Strategize and devise launch strategies to Seasonal products, specific Niches to expand into unexplored domains and categories
• Develop launching and marketing strategy for each quarter to rank the product.
• Find profitable Niches and its relevant design as per the Market demand.
Ecommerce Specialist at Pakitex Boards Pvt Ltd.
• Responsible for planning & selling the company products to all major E-commerce Platforms. (Daraz, Alibaba, Amazon, Ebay )
• Managing Alibaba Gold Supplier Account. Management of Amazon account of US Marketplace.
• Monitoring listings for suppressed items, and pricing fluctuations to ensure we win the “Buy Box”. Conduct market research for new products to be sold on E-commerce Marketplace.
• Order Dispatching
• Creating and Issuing Return merchandise authority (RMA) to customers for authorizing to requests e.g. Returns, replacement approval.
• Oversee that global standards are followed while dealing with customers.
• Handling Customer Complains
INQSTAR PVT LTD
Work as a Ecommerce Manager in Ebay Amazon Etsy Bonanza Platforms
Resolving queries of U.S based customers through inbound calls and other online platforms like eBay, Amazon and Newegg etc.
Approving returns/refunds/replacement request from customers with respect to company updated policies.
Handling PayPal for payments and refunds.
Creating and Issuing Return merchandise authority (RMA) to customers for authorizing to requests e.g. Returns, replacement approval.
Maintain daily Sales sheet on Excel
Maintaining the inventory and locations
SPCTEK PRIVATE LIMITED . Worked as a E-Commerce Executive in Amazon Platform. Responsible for planning & selling the company products to all major E-commerce Platforms. Provide solutions to optimize system & improve process. Monitor daily sales, inventory & generate reports. Develop & execute ecommerce sales strategy, forecast sales volumes & manage sales processes for each account to achieve sales goals. Manage & confirm orders on all major market places. Review competitors and keep track of new products & their pricing. Research for content, marketing avenues & new business opportunities. Determination of product prices through market research & analysis for existing inventory & new product launches. Inventory look-ups for identifying the latest products for posting on all the major market places. Overseeing of various parameters for ensuring online store rating. Leading & coordinating ecommerce related tasks & assign activities to the team members Coordinate & collaborate within & outside the department for smooth workflow.