概要

I  am an enthusiastic, self-motivated, reliable, responsible and hard working person.  I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative.
I am able to work well under pressure and adhere to strict deadlines.

工作经历

公司标识
Phone banking officer
JS Bank Limited
Aug 2022 - 代表 | Karachi, Pakistan

公司标识
Phone banking officer
JS Bank Limited
Aug 2021 - Sep 2023 | Karachi, Pakistan

Experienced js Bank Call Center professional with 3 years of proven success in improving customer satisfaction scores, reducing onboarding time, and resolving system issues. Skilled in project management, quality assurance, and collaboration with cross-functional teams to drive revenue growth and increase customer engagement. Committed to delivering exceptional customer service and contributing to the success of the organization.

学历

University of Sindh
学士, 工商管理学士学位, ‎
Finance and Banking
CGPA 2.2/4
2022
Roshan Tara Model Higher Secondary School Ghotki
中级/A级, 理学院(工程预科), ‎
Pre- engineering
所占比重 73%
2016
Roshan Tara Model Higher Secondary School Ghotki
大学入学/0级, 科学, ‎
Sconces
所占比重 76%
2014

技能

初学者 Ability to Maintain Professionalism
初学者 Ability to Promote a Positive Image of the Bank
初学者 Accounts Finalization
初学者 Accounts Receivable Command
中级 Accounts Reconciliation
中级 Accounts Software Command
初学者 Administration Knowledge
初学者 Banking Knowledge
熟练 Business Development
初学者 Cash Handeling Skills
初学者 Committed to Professionalism
初学者 Communication and Interpersonal Skills
初学者 Communications Skills
初学者 Content Creation
中级 Cross Cultural Communication Skills
初学者 Customer Service Skills
初学者 Data Analysis
初学者 Data Collection
中级 Employment Forms Processing
初学者 Field Activities Management
初学者 Field Task Management
初学者 Financial Mathematics
初学者 Graphics Design
初学者 Handle Stressful Situations
中级 Human Nutrition
初学者 Installation Process Knowledge
初学者 Management Skills
初学者 Market Knowledge
初学者 Marketing Management
中级 MEL Functions
初学者 Microsoft Office Suite or Similar
初学者 Monitoring Skills
初学者 Multitasking Skills
初学者 Nutrition Survey And Assessment
中级 Payroll Processing
初学者 Project Management Skills
初学者 Recruitment
初学者 Relationship Building
初学者 Relationship Management
初学者 Reporting Skills
初学者 Risk Management
中级 Security Principles
初学者 SEO
熟练 Stress Management
中级 Team Player
初学者 Telemarketing Skills
初学者 Time Management 
初学者 Transaction Management
初学者 قيادة سياسات الموارد البشرية
熟练 مقارنة البيانات

语言

熟练 乌尔都语
中级 英语

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