An experienced and qualified individual with proven record of delivering results and achieving targets. My core expertise encompasses interpersonal, team management and leadership skills. I have worked in organizations having national and international presence and successfully completed multiple projects.
Worked as Sr. Account Executive for Breeo detergent, FINCA micro Finance Bank, PEL, CORTEVA agri science and Syngenta
● Managing day-to-day account situation.
● Manage creative and client coordination, working with both the internal and brand’s team.
● Engaging with clients & dealing with queries to maintain a seamless operations.
● Issuing and gaining client approval on project timelines.
● Operating as the lead point of contact for any and all matters specific to your account
● Building and maintaining strong, long-lasting customer relationships with the client
● Managing, reviewing progress and releasing the client’s advertisement projects/ campaigns.
● Conducting shoots and meetings with the clients as well as informing them about the current work status of their projects.
● Issuing conference reports and meeting recaps.
● In addition, managed many productions for different clients for their DVCs montages and product videos/animations.
● Research ideas and facts relevant to the type of content/topic assigned.
● Develop ideas derived from online/offline research.
● Write fresh content based on research and brainstorming by following instructions provided for each type of document.
● Develop engaging content for articles, blogs, stories and social media to entice and engage audiences.
● Proofread content for errors or additions and ensure that content is written per instructions.
● Ensure that web page content is edited properly to increase on-screen readability.
● Think up titles for each piece of content keeping appropriateness in check.
● Ensure that content contains sufficient keywords for search engine optimization.
● Rewrite, paraphrase or write content from scratch depending on specific instructions provided in the work order.
● Actively made arrangements for due diligence and policy compliance.
● Managed procurements and office supplies.
● Prepared departmental budgets in conjunction with appropriate cash management.
● Managed a staff of more than 20 persons and contributed keenly in the attainment of departmental goals and objective as set by top management.
● Plan and coordinate administrative procedures and systems and devise ways to streamline processes
● Recruit and train personnel and allocate responsibilities and office space.
● Assess staff performance and provide coaching and guidance to ensure maximum efficiency.
● Keep abreast with all organizational changes and business developments.
● Executed and attained the planned objectives of the project through coordination and liaison with project teams.
● Represented as a face of Citizens Archive of Pakistan to foster partnerships with educational institutes.
● Managed designed and organized workshops to deliver lectures through presentations.
● Designed through well research workshops for under-resourced and government schools.
● Took part in curriculum development for School Outreach Tours.
● Reports writing on daily bases about what our team does in the domain of content development for schools.
● Collect and maintain data for project progress reports for the project manager.
● Performed post-session assessments to evaluate results and prepared progress reports for top management.
●Empathetically and patiently listened to customer complaints in person and resolved them amicably.
●Persuading customers through clear communication to achieve sale targets.
●Collected data on customers through feedbacks for analysis and redefining customer relationship approach.
●Prepared product & service reports by collecting and analyzing customer information.
●Consulted potential products or services to management by collecting customer information and analyzing customer needs.
●Handled customers in varying situations and satisfied them through calm and positive gestures.
●Responded promptly to customer enquiries in a person or via telephone, letter & email.