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Muhammad Ali
Customer Support Officer
Enablers - Lahore, Pakistan
工作经历
Customer Support Officer
Enablers
Nov 2021
- Dec 2022
| Lahore, Pakistan
CRM management and complaint handlingAlso work as Front desk officer to provide information regarding enrollments and arrange sessions.
Call Center Officer
Apna Micro Finance Bank Limited
Mar 2020
- Nov 2021
| Lahore, Pakistan
I was worked as Call Center Officer in Apna Bank for ATM card activation and ATM monitoring and customer issues
学历
University of the Punjab
学士,
贸易学士,
Commerce
2008
技能
中级
Target Marketing
熟练
good negotiator
中级
Negotiation Skills
中级
SAP
中级
Accounts Administration
熟练
Accounts Administration
熟练
Admin Assistantce
熟练
Admin Skils
中级
Adminstrative Operations
中级
Admissions Counseling
中级
Analytical Skills
中级
Answering Inquiries
熟练
Talent Acquisition
中级
Basic Accounting
中级
Basic Math
熟练
Binding Knowledge
中级
Branch Support.
熟练
Building Codes & Regulations
中级
Business Dnvelopment Strategies
熟练
Call Center Development
熟练
Call Center Services
熟练
Call Handling
熟练
Call Handling Skills
中级
Call Tracking Metrics
中级
Channel Sales
熟练
Client Management
熟练
Computer Proficient
熟练
Confidence
熟练
Conservation Awareness
熟练
Control Points Knowledge
中级
Cooordination Skills
熟练
Coordinatiion Skills
熟练
CRM Knowledgec
熟练
Customer Care Representation
熟练
Customer Contact Skills
熟练
Customer Interaction Management
熟练
Customer Relation Management
熟练
Customer Satisfaction Management
熟练
Customer Service
熟练
Customer Support
中级
Data Analytics
熟练
Data Distribution Analysis
熟练
Database Impact
熟练
Deep Knowledge of the Subject
熟练
Delivery Riding
熟练
Development Development
熟练
eCommerce Account Handling
中级
Eglish Communication Skills
中级
Email List Management
中级
Email Writing
语言
中级 旁遮普语
熟练 乌尔都语
中级 英语
