概要

I have 5 years of experience in Banking, Finance and Administration, where I have managed customer service orientation, accounts payable management, ERP & financial system technologies,  records organization & management, Account Opening, Dormant Account Activation, CIF Amendment,  Know your customer & customer due diligence (KYC & CDD), Cheque Transfer, Normal & Intercity Clearing, Marketing of banking products (Cross Sell),  Customer services, Relationship development/management, Portfolio Management, Manage and maintain cash limits both at Central Cash and Branches and ensure prompt expatriation of excesses, Plan and coordinate delivery and collection of cash to and from the Central Bank, Ensure that foreign cash held is within the set limit,Hold in joint custody the Banks Certificates of investments (Commercial Papers, Treasury Bills or Bonds, Govt Stock) and avail same to the Bank’s auditors. 


I am conscientious in my personal and professional life. I take pride in myself and my work, and derive considerable satisfaction from doing an assignment well. I cope well with high-stress situations and can manage a variety of tasks simultaneously.

工作经历

公司标识
Customer Service Officer
United Bank Limited (UBL)
Jul 2018 - 代表 | Lahore, Pakistan

• Account Opening
• Dormant Account Activation
• CIF Amendment
• Know your customer & customer due diligence (KYC & CDD)
• Take work responsibility and develop strong decision making skills
• Focusing on working as an active member of account opening team, learning accounts documentation as per bank policies and procedures
• Focusing on punctuality and timeliness of work
• Cheque Transfer
• Normal & Intercity Clearing
• Marketing of banking products (Cross Sell)
• Customer services
• Relationship development/management
• Portfolio Management
• Other tasks assigned by manager

公司标识
Cash Service Officer
Silk Bank Limited.
Jan 2015 - Jun 2018 | Lahore, Pakistan

• Manage and maintain cash limits both at Central Cash and Branches and ensure prompt expatriation of excesses
• Plan and coordinate delivery and collection of cash to and from the Central Bank
• Team work
• Ensure that foreign cash held is within the set limit
• Hold in joint custody the Banks Certificates of investments (Commercial Papers, Treasury Bills or Bonds, Govt Stock) and avail same to the Bank’s auditors
• Customer services
• Develop strong relationship between customer
• Engage with CBN in cash withdrawal and deposits

学历

National College of Business Administration & Economics (NCBA&E)
硕士, 工商管理硕士学位, ‎
Finance and Banking
2018
Lahore Grission University DHA Phase 6 Lahore
学士, 贸易学士, ‎
Bachelor In Commerce
CGPA 3.0/5
2013
Garission Boys High School Nishat Colony Lahore.
中级/A级, , ‎
Intermediate In Commerce
所占比重 58%
2011
FG Abid Majeed Boys High School R.A Bazar Lahore.
大学入学/0级, , ‎
Computer Science
所占比重 60%
2009

技能

熟练 Account Opening
熟练 Accounts Payable Management
初学者 American Incessant
初学者 B2B
初学者 British Accent
初学者 Cab Controlling
熟练 Cheque Transfer
熟练 cif amendment
初学者 Complaint Management
初学者 Computer Proficient
熟练 Corporate Accounting & Bookkeeping
初学者 Customer Handling Skills
初学者 Customer Relation Management
熟练 Customer Service Orientation
初学者 Customer Support
熟练 Database Management 
熟练 Dormant Account Activation
初学者 Email List Management
熟练 ERP & financial system technologies
熟练 Good listening and communication
熟练 Handling Assignments
熟练 Invoices/Expense Reports/Payment Transac
熟练 KYC & CDD
熟练 Manage and maintain cash limits
初学者 MS Desktop Customer Service
熟练 Normal & Intercity Clearing
熟练 Portfolio Management
初学者 Record Keeping
熟练 Records organization & management
熟练 Relationship development/management
初学者 Sales Development
初学者 Security Principles
熟练 Strong numerical abilities
初学者 Telemarketing English
初学者 Ticket Checking
初学者 اكتساب المبيعات

语言

熟练 英语
熟练 普什图语
熟练 旁遮普语
熟练 乌尔都语