概要

Customer Service Representative

工作经历

公司标识
Customer Service Representative
MENZIES-RAS Pvt Ltd
Nov 2022 - Sep 2024 | Islamabad, Pakistan

Customer Service Representative at Fly Dubai (Menzies Ras Pvt Limited)  - Delivered exceptional customer service by assisting Fly Dubai passengers with inquiries, ticketing, check-ins, and boarding procedures.- Ensured smooth airport operations by managing customer issues efficiently, maintaining high standards of hospitality and professionalism.- Worked closely with team members to provide timely solutions to passenger needs, enhancing the travel experience and maintaining brand reputation.

公司标识
Customer service Representatives
PHC Global
Aug 2022 - Oct 2022 | Quetta, Pakistan

Efficiently managed office communications by responding to emails promptly and accurately. Took on additional responsibilities in the absence of team members, ensuring that their tasks were completed seamlessly to maintain workflow continuity. Demonstrated strong organizational skills and a proactive approach to handling both team and individual tasks, supporting overall office productivity.

公司标识
Enumerator
Medical Emergency Resilience Foundation
Jun 2022 - Aug 2022 | Quetta, Pakistan

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学历

University of Balochistan
硕士, 艺术硕士学位, English Literature‎
litreture
等级 A+
2023
University of Balochistan
学士, 艺术学士, Bachelor's of Science‎
Computer Science
所占比重 76%
2020
jinnah town college
中级/A级, 理学院(工程预科), Pre- Engineering‎
Engineering
所占比重 70%
2017
mission school quetta
大学入学/0级, 科学, matric‎
Biology
所占比重 70%
2015

技能

熟练 Administration Skills
熟练 Cash Handling
熟练 Client Dealing
熟练 Client Dealing 
熟练 Client Persuasion
熟练 Cold Calling
熟练 Communication Skills
熟练 Computer Handling
熟练 Customer Acquisition Skills
熟练 Customer Dealing
熟练 Customer Service Solutions
熟练 Data Management
熟练 Email List Management
初学者 Handling Assignments
熟练 Leadership Skills
熟练 Legal Documents Management
熟练 Listening to Customers
熟练 Manage Client Bookings
熟练 Ms Office
熟练 Negotiations Skills
熟练 Opration Working
熟练 Organization Skills
初学者 Presentation Skills
熟练 Sales
熟练 Time Management Skills
熟练 Time Management 
熟练 Travel Consultancy
熟练 Travel Tourism Knowledge

语言

中级 土耳其语
中级 俾路支语
熟练 普什图语
熟练 乌尔都语
熟练 英语