概要

To work for progressive organization where I will be able to use my education and to make valuable contribution, which in turn will enhance my knowledge and help me serve the organization with zeal along with a future career growth.

工作经历

公司标识
AUTHORIZATION OFFICER
Askari Bank
Jan 2018 - 代表 | Karachi, Pakistan

公司标识
Acting Team Lead
IBEX GLOBAL
Jan 2013 - Jan 2018 | Karachi, Pakistan

 Handle queries and complaints of customers in a kind, professional and tactful manner.
 Be available for employees that experience work & personal problems providing appropriate coaching, counseling, direction & resolution.
 Identify the problems of the customers quickly and precisely.
 Verify that agents are providing accurate solutions to customers.
 Q.A Officer (03 Months Task For Learning).
 Acting Team Lead (03 Months Task For Learning).
 Assist with special projects as assigned.
 Perform responsibilities of explaining product types and delivery process to clients .

公司标识
Assistant Exam Officer
British Council Pakistann
Apr 2013 - Jun 2017 | Karachi, Pakistan

BRITISH COUNCIL (Part Time)
Duration: May 2013 to June 2016
Designation:ASSISTANT EXAM OFFICER .
• Identify and resolve candidate issues.
• Allocate invigilators to manage students entering the exam hall.
• Assigned the duties to invigilators.
• to ensure that security is maintained and examinations are conducted in a fair and appropriate manner according to CIE standard.

学历

Shah Abdul Latif University
硕士, , M.AEconomics‎
Accounts, Audit and Finance
所占比重 55%
2011
Shah Abdul Latif University
学士, , B.Com‎
所占比重 62%
2007
Govt. Degree College
中级/A级, 理工系(医学预科), F.Sc Pre-Medical‎
Biology
所占比重 66%
2005
Zubaida Fazal Decent High school
大学入学/0级, 科学, Matric in Science‎
所占比重 76%
2003

技能

中级 Anti-money laundering (AML)
中级 Authorization Officer
中级 Credit Card Fraud
熟练 Exam officer
中级 Fraud Detection
熟练 Invigilator
初学者 Japanese & Korean Language Proficiency
熟练 Sweeping Knowledge

语言

熟练 信德语
熟练 乌尔都语
中级 英语