I joined Meta Frolic Labs in July 2023 as Junior Outsourcing Executive and was promoted to the position of Assistant Manager in January 2024.
Experienced Outsourcing Executive with a strong track record in managing and coordinating various aspects of book printing, custom promotional item procurement, and e-commerce operations across platforms such as differrent categories of Amazon, Fiverr, Upwork etc.
In this role, I oversee the end-to-end process of sourcing and managing book printing services, ensuring quality and timely delivery while optimizing costs. Additionally, I am responsible for coordinating the procurement of custom promotional items, liaising with suppliers to meet client specifications and budgetary requirements.
My multitasking abilities allow me to handle various responsibilities simultaneously, ensuring seamless operations and timely project completions. With a keen eye for detail and a proactive approach, I strive to deliver exceptional results while maintaining a high level of professionalism and client satisfaction.

In my role as an Individual Health Policy Administrator at Pak Qatar Family Takaful Pvt Limited, I have accumulated extensive experience in effectively managing and administering health insurance policies for individual clients. I work closely with customers to understand their unique insurance requirements and to ensure that they receive optimal coverage.
My key responsibilities encompass processing policy applications, providing prompt and effective customer support, resolving policy-related issues, and maintaining meticulous records of all transactions.

As an Accountant at Central Asia Serivces, I was responsible for managing and maintaining accurate financial records for the company\'s shipping and logistics operations.
In this role, I ensured compliance with accounting principles and standards, while also providing analysis and insights to senior management.
My primary responsibilities comprised managing accounts payable and receivable, processing vendor invoices, preparing bank reconciliations, monitoring cash flow, preparing accurate financial statements, and maintaining the petty cash book.
Additionally, I was responsible for printing, scanning and filing financial documents, ensuring they were organized and easily retrievable.

As a Internet Network Specialist at Super Star Cable Network Private Limited, my main responsibilities included managing customer accounts, resolving customer complaints, and ensuring that customers were satisfied with the services provided.

This involved handling a variety of customer inquiries and issues related to internet connectivity, billing, and equipment. In addition, I was responsible for repairing and maintaining internet cables where needed, and installing internet devices for new customers. This required a high level of technical expertise and attention to detail to ensure that all installations and repairs were completed to the highest standards.

I also played a key role in identifying trends and patterns in customer complaints and feedback, and providing insights to the management team to help improve the overall customer experience.