工作经历

公司标识
FRONT DESK OFFICER
AUSTRALIAN POLYCLNIC AND SLEEP CENTER
May 2023 - 代表 | Lahore, Pakistan

SAME AS PREVIOUS JOB DESCRPTONS

公司标识
Front Desk Officer
Dr Essa Labortary
Jan 2022 - Mar 2023 | Lahore, Pakistan


Welcomed and assisted patients and visitors, ensuring a positive and professional first impression.
Managed multi-line phone systems, scheduling patient appointments, and directing calls to appropriate medical personnel.
Handled patient check-ins and check-outs, verifying insurance information and processing necessary paperwork.
Maintained patient records and ensured accurate data entry into electronic health records (EHR) systems.
Coordinated with medical staff to streamline patient flow and reduce waiting times.
Managed billing and insurance claims, processing payments, and addressing billing inquiries.
Ensured compliance with healthcare regulations and maintained patient confidentiality.
Provided administrative support, including filing, faxing, and managing office supplies.
Assisted in the preparation of medical reports and documentation for patient care.
Addressed patient concerns and resolved issues with empathy and professionalism.

Skills and Competencies:

Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in healthcare management software (e.g., EHR, EMR systems).
Knowledge of medical terminology and healthcare regulations.
Ability to work independently and as part of a team.
High level of discretion and confidentiality.
Customer service-oriented with a patient-centered approach.
Problem-solving skills with a focus on proactive solutions.

公司标识
SEO/DIGITAL MARKETER
BPO
Sep 2021 - Oct 2021 | Lahore, Pakistan

basic Knowledge of Google Ads 
basic knowledge of Facebook Ads
basic knowledge of social media 
basic knowledge of wordpress 
2 YEAR FACEBOOK MANAGER EXPERIENCE 

学历

Allama Iqbal Open Univeristy
学士, 贸易学士, ‎
Commerce, English, Auditing, Ecnomics, Advance Acount
2022

技能

熟练 Ability To Handle Customer
熟练 Customer Services
熟练 Willing
熟练 8D Problem Solving
熟练 =Sales
熟练 Ability to prioritize work
熟练 Academic Administration
熟练 Academic Development
中级 Access Control Sales Supervisor
初学者 Accounnts Management
熟练 Accounting
熟练 Accounting Database Command
熟练 Accounting Skills
中级 Accounting System Management
熟练 Accounts / Manager
熟练 Accounts Management
熟练 Active Learning
熟练 Adaptable to Changes
中级 Adin
中级 Admin Assistantce
熟练 Admin Operations Management
熟练 Admin Support
熟练 Admin Task Management
中级 Admin Task Planning
熟练 Admin Tasks Management
熟练 Administration Skills
熟练 Administrative Management 
中级 Administrative Processes Command
熟练 Admission Handling
熟练 Admissions Counseling
熟练 Admistartive Assistance
初学者 Adobe Phoo Shop
熟练 Aesthetic Procedures Knowledge
熟练 Amazon Operations Management
熟练 Analytical Skills
熟练 Appointment Scheduling
熟练 Area Knowledge
熟练 Art Sales
熟练 Aseptic Technique Knowledge
熟练 Assignment Handling
熟练 Attention To Details
初学者 Auditing
熟练  Adobe Premiere Pro
熟练  Talent Acquisition
熟练 B2B Manager
熟练 B2B Marketing Strategies
初学者 Backlink
熟练 Backlinks
熟练 Balance Adjustment
熟练 Bargaining Skills