概要

divpI am an administrative professional with a good expertise in office administration and team coordination. I am also very organized and detail oriented. Having worked in administrative positions for more than 2 years, I've honed my skills in scheduling, supervising office operations, and offering executives and employees all-encompassing support. /p/div

项目

The Impact of CSR on customer buying behavior

工作经历

公司标识
Admin
Jsk feed
Aug 2022 - Aug 2024 | Pak Pattan Sharif, Pakistan

公司标识
Admin Manager
Jsk feed
Aug 2022 - Aug 2024 | Pak Pattan Sharif, Pakistan


Managing the work of administrative employees, such as office assistants, secretaries, and receptionists.
Recruiting, educating, and assessing administrative staff.
Keeping an eye on inventory and office supplies to make sure the resources are kept up to date and readily available.
Creating and overseeing the administrative spending plan.
Keeping an eye on expenses and putting cost-cutting initiatives into action.
Serving as a point of contact for both internal and external queries and facilitating communication inside the company.
Arranging for executives' and employees' travel, meetings, and appointments.
Handling inquiries and requests from clients, customers, and other stakeholders.
Providing exceptional customer service and resolving issues promptly.
Building and maintaining positive relationships with clients and partners.
Organizing and managing company events, meetings, and conferences.

公司标识
Floor Manager
Rapid Dispatch LLC
Aug 2020 - Jul 2022 | Lahore, Pakistan


Leading and managing a team of dispatchers, providing guidance, training, and support.
Monitoring team performance and ensuring that dispatchers meet their objectives and KPIs. Acting as the main point of contact between the dispatch team, drivers, and other departments.
Ensuring clear and consistent communication with drivers regarding routes, schedules, and any changes.
Handling emergencies and unexpected situations, such as breakdowns, accidents, or route changes.
Making quick, informed decisions to resolve issues and minimize disruptions.
Implementing contingency plans to ensure continuity of operations.
Maintaining high levels of customer satisfaction by ensuring reliable and timely deliveries.
Addressing customer inquiries and complaints promptly and effectively. Providing insights and recommendations to senior management.
Providing ongoing training and development opportunities for dispatchers and drivers.
Ensuring that the team is knowledgeable about the latest industry trends, technologies, and regulations.
Promoting professional growth and development within the team.

公司标识
Sale rep
Efu Life Assurance Ltd
Jun 2021 - Dec 2021 | Sahiwal, Pakistan

1. Generating  the leads2. Making appointments3. Dealing with clients4. Closing the Sale

公司标识
Admin Manager
Jsk feed limited
Nov 2020 - Apr 2021 | Pak Pattan Sharif, Pakistan

1. Managing account payable and receivable 2. Managing staff salaries3. Meantaining the routines of the staffs4. Managing the Mess menu

学历

University of Arid Agriculture, Murree Road
学士, , BBA(Hons)‎
Marketing
CGPA 3.7/4
2022
PMAS Arid Agriculture university Rawalpindi(uiit)
学士, 工商管理学士学位, ‎
Marketing Management
CGPA 3.7/4
2022
University of Arid Agriculture, Murree Road
学士, , BBA(hons)‎
Marketing (Brand Management, Consumer Behavior)
CGPA 3.7/4
2022
Punjab Group of Colleges
中级/A级, , ‎
F.Sc
2018
Govt CMR hight school
大学入学/0级, , ‎
Biological Sciences
所占比重 85%
2016

技能

中级 Accounting
中级 Accounts Administration
初学者 Accounts Administration
初学者 Accounts Handling
中级 Accounts Management
熟练 Accounts Payments Handling
熟练 Admin
熟练 Admin Management
熟练 Administration
熟练 Administrative Management 
熟练 Administrative Skills
中级 Analytical Skills
中级 Answering Inquiries
初学者 Banking
中级 Bookeeping
初学者 Bookkeeping
中级 Bookkeeping Knowledge
中级 Branch Banking
初学者 Branch Operations
熟练 Branch Support
初学者 Business Development
中级 Business Development Strategies
中级 Business Writing
初学者 C++
熟练 Call Handling
熟练 Calls Handling
中级 Campus Management
初学者 Canlendar Management
中级 Cargo Logistics
熟练 Cash Calculation
熟练 Cash Collection
熟练 Cash Management
熟练 Client Dealing
熟练 Client Dealing 
熟练 Client Managing Skills
熟练 Client Relationship
熟练 Client Service Oriented
初学者 Cold Calling
初学者 Collection of Exam Materials
中级 Computer Profcient
中级 Configuration Switches
初学者 Coordination Skillss
初学者 Corporate Accounting
初学者 Corporate Finance
初学者 Corporate Financial Reporting
初学者 Cross Cultural Communication Skills
中级 Curriculum Assessments
中级 Customer Acquisition
熟练 Customer Care Representation
熟练 Customer Contact Skills

语言

初学者 旁遮普语
中级 英语
熟练 乌尔都语