Experience in customer service, data management, and other IT related works, helps me to serve my best for
the organization to providing benefits and making my skills stronger by solving day to day challenges.
Provide support to our sales team by providing knowledge to our clients about technical, product demonstration, installation and implementation.
Currently, I am providing on-call/on-site IT support and solution in following services;- Networks (Non virtual)- Website and applications- Software ingratiation (DotNet, C, Java, Python)- System hardware procurement
Update and maintain company websites, managing company CMS, ERP and Server, also giving after sales service, differentiating between potential and non-potential customers, generate quotations, invoices, and DN.
Manage company website, server, ERP and internal system issues, also customers dealing, generate quotation, invoices and DN.
Handling phones calls, fax, emails and couriers also resolving internet related issues.