An intermediary between suppliers and customers.
Continuous interactions via call and email with international suppliers and local customer regarding market trends, price fluctuations etc.
Looking after orders and shipments of various customers of Paper & Match industry.
Issue quotations for final Performa Invoices.
Scrutiny of L/C ensuring that it is in order with the requirement of the shipper.
Communication and coordination with suppliers and the customers during the process of order execution for smooth proceedings.
Providing documents to the customers & assisting them till material has been cleared.
Assisting suppliers for payment against shipped invoices.
Confirming to and meeting the internal and external requirement of customers as well as suppliers.
Maintain and update shipment data on daily basis.

Provide customer service through phone banking channel.
Meet all service standards and quality parameters on all calls.
To up sell product/services and maintain customer relation through phone banking channel.
To ensure that all customer queries and complaints are addressed within the minimum possible time. (Attempt FCR to customer issues).
Tract complete call information and follow up for post call processing necessary for customer inquiry.
To ensure that customer is updated on all latest products, policy, update and procedure.

Responsible for achieving individual targets of Personal and Auto loans,
Develop long term relationship with customers and provide excellent service to the customers,
Responsible for ensuring that the sales strategy is in line with compliance policies with regards to operational, financial and regulatory risks.

Responsible to meet objectives determined by operations department.
Responsible for prospecting new clients by field visits.
Appraising loan clients, collect information (personal, business, and guarantor).
Assessments of client’s risk by appraising the client’s sustainability, reputation, health, social and environmental responsibilities.
Assessments of client’s financial risk by financial statements, ratio’s analysis and repayment capacity.
Assessments of client’s commercial risk by appraising the client’s business strategy, business context, location, clients, competitors, suppliers and loan purpose.
Responsible to report the potential credit client case before loan committee for cross-questioning, risk analysis and decision regarding granting loan.
Responsible for monitoring the loan portfolio, periodic credit reviews, upcoming installments.
Responsible for portfolio’s follow-up and recovery actions.
Responsible to reach the monthly objectives based on loan portfolio (number and amount of disbursed loan, defaulter and PAR etc.).
Responsible to plan and manage the client information records by using the CRM, MIS, ORBIT (kt-online, Repwiz) and ZIMBRA (for internal communication and planning).
Daily, weekly and monthly team & branch meetings, tasks and planning.

Involves in complete accounting cycle manually & in software.
Manage +80 monthly, quarterly and yearly payable aging reports.
Preparation of vouchers, posting to general ledgers, analysis of general ledger, posting the balances in TB, Monthly & Year-end Adjustments, preparation of after-adjusted TB and finally FS’s.
Preparation, maintenance and monitoring of vendor’s ledger, Vendor & Software Reconciliations,
Post transactions to journals, individual ledgers, payable controlling accounts,
Reconcile accounts payable transactions, Preparation and analysis of accounts,
Supervise Material & Transportation (Equipment & Transport mobilization) for all sites at; Mol-Project Kohat kpk pakistan, ENI-Kadanwari Project sindh Pakistan, ENI-Bhit Project sehwan sharif sindh Pakistan, ENI-Latif Project Kamrao sindh, Pakistan,
Generate material and transportations reports for project cost, budgeting and forecasting,
Daily, monthly and annual product costing and POB average costing for all sites.

Responsible for marinating contact with officials, local government authorities, police, health worker, humanitarian organizations and UNICEF.
Responsible to monitor, prevent, respond and resolve to (child) rights violation.
Responsible for ensuring referral to available protective services for children and women (legal aid, social assistance, counseling, education and health).
Format local committees, meeting and session on different issues with communities.