概要

Experience in inbound PPC Customer Service and New Sales as a Telesales Representative, strong command on communication skills and customer grabbing. Also have experience about almost all internet providers in USA.

项目

Implementation of TQM(TOTAL QUALITY MANAGEMENT) in Manufacturing Industry

工作经历

公司标识
Customer Service Representative
Kaytronix
Feb 2024 - Oct 2024 | Lahore, Pakistan

Cs for Xfinity, Optimum, Spectrum, Verizon EtcNew Sales on PortalsAlso did work on Amtrack Train booking campaign for trips

公司标识
Customer Service Representative
Net & Box Llc
Aug 2023 - Jan 2024 | Lahore, Pakistan

Enter Expert in Csr Tsr for all telecom providers USA based. Expert in processing, verifications, installation, quality.Manged team, make good revenue meet targets.

公司标识
Customer Service Representative
Telus Network Pakistan
Dec 2020 - Jun 2023 | Lahore, Pakistan


Telesale RepresentativeTaking calls from PPC (Inbound) Generate SalesCustomer Services New salesWork on different providers (XFINITY, SPECTRUM, AT&T,COX,OPTIMUM,SUDDENLINK,VIASAT,WIND STREAM, Etc)

公司标识
Intern Design Engineer
Marriala Consultants
Apr 2021 - May 2021 | Lahore, Pakistan


Working on Solidworks 2020
Create 3-D modeling drawings
Design analysis
3-D Printing

公司标识
internee Mechanical Engineer
Quality Engineering
Jan 2020 - Feb 2020 | Lahore, Pakistan


Working on EDM(ELECTRICAL DISCHARE MACHINE)
Create 2-D Drawings in Autocad
Understand Their Parameters
Understand Their working

学历

Lahore Leads University (Faculty of Engineering)
学士, BSc, ‎
Mechanical Engineering
CGPA 3.5/4
2020
Allama iqbal college of technology,lahore
中级/A级, , ‎
Diploma Of Associate Engineering (Mechanical)
所占比重 80%
2016
F.G Abid Majeed high School, Lahore Cantt
大学入学/0级, , ‎
Computer Science
2013

技能

熟练 25 WPM (Word Per Minute)
中级 Administration Knowledge
初学者 Adobe Photoshop 
初学者 Adobe Premiere Pro
熟练 Aseptic Technique Knowledge
初学者 B2B Business Development
初学者 Beverage Knowledge
初学者 Beverage Lines
熟练 BPO Supervision Skills
熟练 Branch Support.
熟练 Business Operations
熟练 Call Center Development
熟练 Client Acquisition Skills
熟练 Client Contact Skills
熟练 Client Dealing
熟练 Client Followup
熟练 Client Relationship Management
熟练 Committed to Customer Services
熟练 Communication Skills
熟练 Coordination Skills
熟练 Coordination Skillss
中级 Customer Acquisition
熟练 Customer Acquisition Skills
熟练 Customer Analysis
中级 Customer Care Knowledge
熟练 Customer Care Representation
熟练 Customer Dealing
熟练 Customer Handling
熟练 Customer Handling Skills
熟练 Customer Interaction Management
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Support
中级 Digital Marketing Management
中级 Document Drafting
熟练 Email List Management
熟练 End to End Sales
中级 End to End Sales
熟练 End User Sales
初学者 Enterprise Sales
初学者 Filmora
中级 Financial and Budgeting Skills
熟练 Fluent in English
熟练 International Client Handling
熟练 Interpersonal Skills
熟练 Issues Resolution
中级 Leadership Management
初学者 Line Maintenance
熟练 Listening to Customers
熟练 Manage Client Relationships

语言

熟练 英语
熟练 乌尔都语
中级 旁遮普语