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概要
A dedicated and versatile professional with over a decade of comprehensive experience in multifaceted roles spanning Human Resources, Administration, Financial Management, Project Coordination, and Resource Mobilization within the non-profit sector. Proficient in managing complex operational facets, delivering exceptional support across administrative, financial, and HR functions to ensure organizational success.
Financial and Administrative Expertise: Demonstrated expertise in meticulous financial record-keeping, encompassing microfinance management, reconciliation of bank accounts, revenue/expenditure statements preparation, and precise payroll administration. Adept in overseeing comprehensive records, including client databases, inventory, and fixed assets, ensuring compliance with organizational policies and procedures.
Project Administration and Coordination: Excelled in providing comprehensive administrative support for effective project implementation, particularly in the establishment and operation of the Skill Development Center and Microfinance projects. Skilled in coordinating with various departments, managing correspondences, and overseeing procurement activities.
Human Resource Management and Talent Acquisition: Proficient in HR operations, including meticulous attendance, leave record maintenance, and managing comprehensive employee records. Demonstrated abilities in recruitment strategies, from sourcing to onboarding, collaborating with hiring managers to define job descriptions and drive recruitment efforts effectively.
Employee Relations, Training, and Compliance: Proven track record in fostering positive employee relations, implementing engagement programs, and steering performance management processes. Skilled in policy development and ensuring adherence to labor laws and industry standards through regular policy updates and compliance measures.
Resource Mobilization and Donor Engagement: Adept at building robust networks and cultivating relationships with donors and stakeholders, contributing to fundraising strategies, proposal development, and effective communication initiatives. Proficient in volunteer engagement, event organization, and meticulous reporting for donor engagement strategies.
Education, Training, and Technical Proficiency: Currently pursuing an MBA with a background in B.com IT, equipped with a rich tapestry of professional workshops, including communication, project proposal writing, and disaster response. Proficient in Microsoft Office Suite, graphic design tools, web development, and adept in English, Urdu, and Punjabi languages.
工作经历
Admin and Accounts Officer (HR)
Muslim Aid UK – Microfinance Rawalpindi Pakistan 2012 to October 2022 (Eleven years of Experience)
Muslim Aid UK – Skill Development Center Rawalpindi Pakistan 2012 to 2015 (Four years of Experience)
Microfinance & Financial Management
Maintain comprehensive records of microfinance recovery, loan disbursement, and client databases according to Muslim Aid policies.
Reconcile Microfinance bank accounts on a monthly basis and process payment requests including issuing cheques.
Prepare weekly/monthly revenue and expenditure statements as required by the Finance Manager.
Manage receipts and payments while ensuring compliance with financial procedures.
Project Administration and Coordination
Assist in overall administration and arrangement for effective project implementation, specifically during the operation of the Skill Development Center (SDC) and Microfinance projects.
Organize project operations and procedures in coordination with the project coordinator and administrative/procurement departments in Islamabad.
Control correspondences and review supply requisitions generated by office staff in coordination with the Procurement Officer.
Inventory and Asset Management
Verify and reconcile transactions including accounts receivable/payable, purchase orders, assets, expenses, and invoices according to organizational procedures.
Maintain and verify petty cash records, fixed asset registers, and project inventory in line with MAP policies.
Administration and Coordination
Oversee outdoor activities as needed, such as managing vehicle provisions and maintenance.
Liaise with administrative and procurement officers regarding related issues.
Maintain documentation and filing systems at all levels.
Human Resource Management
Checked and maintained attendance records, ensuring accuracy and compliance.
Created and managed salary sheets, maintaining precise payroll records.
Maintained comprehensive employee records and updated personnel information.
Oversaw and managed leave records, ensuring accurate tracking and adherence to policies.
Recruitment and Talent Acquisition
Orchestrated the entire recruitment lifecycle, from sourcing and screening to onboarding.
Collaborated with hiring managers to define job descriptions and develop effective recruitment strategies.
Employee Relations and Engagement
Managed employee relations by addressing concerns and conflicts, fostering a positive work environment.
Designed and executed employee engagement programs to enhance workplace satisfaction.
Performance Management and Training
Led performance appraisal processes, guiding employees and managers in goal-setting and development plans.
Coordinated training initiatives to improve employee skills and maintain organizational competency.
Policy Implementation and Compliance
Developed and implemented HR policies aligned with legal regulations and organizational objectives.
Ensured compliance with labor laws and industry standards through regular policy updates.
Resource Mobilization Executive
Networking and Donor Relations
Identified and cultivated relationships with potential donors, both individuals and organizations, fostering long-term partnerships.
Led relationship management to enhance the organization\'s image with potential donors, ensuring a sense of value and appreciation.
Developed lively content for newsletters, mailings, and website, ensuring donors felt acknowledged.
Established fundraising systems and procedures, aligning them with the MAP HQ strategy.
Collaborated with cross-functional teams to optimize fundraising opportunities.
Maximizing Outreach and Fundraising
Proactively identified opportunities to promote Muslim Aid through diverse communication channels and events.
Coordinated with the fundraising team to set annual targets and strategies, achieving fundraising goals.
Represented Muslim Aid at networking events, making presentations to engage potential donors.
Contributed innovative fundraising ideas and identified suitable funding initiatives and proposals.
Developing Propositions and Record Management
Contributed to the development of tailored funding propositions for target communities.
Maintained accurate records of donations, liaising with finance for queries and audit requirements.
Managed and updated donor databases, conducting risk analyses for effective fundraising activities.
General Fundraising and Reporting
Conducted objective reviews of achievements against targets, identifying areas for improvement.
Prepared and submitted monthly/yearly reports on donations, activities, and achievements.
Facilitated internal and external audits of the resource mobilization department as needed.
Volunteer Engagement
Engaged volunteers in events and fundraising campaigns, managing their database and recruitment.
Developed mechanisms for volunteer networks and ensured their close coordination with the charity.
