I am an HR professional having more than 10 years of experience in the field of HR working for various industries including Manufacturing (Suzuki), HR Consulting (HRSG), Information Technology (Technado - Lime Software) Fintech (Xpert Digital) & Digital Marketing Agency (Digitz-Digitas). I have a Master's Degree in Public Administration with a major in Human Resource Management. Hands-on experience in Talent Acquisition, Talent Management, HR Operations, Policies & Procedures Implementation and HRIS Deployment.
· Developing and implementing HR strategies, policies, and procedures to ensure compliance with laws and regulations and support the organization's mission and objectives.
· Managing and overseeing the recruitment, selection, and hiring of employees, including developing job descriptions, conducting interviews, and negotiating employment offers.
· Developing and managing employee relations programs and initiatives, including employee engagement, retention, and recognition programs.
· Overseeing the administration of employee benefits programs, including health insurance, retirement plans, and other benefits.
· Managing and overseeing the administration of payroll and other HR-related systems.
· Providing guidance and support to managers and employees on HR-related issues, including performance management, disciplinary actions, and employee grievances.
· Managing and overseeing the development and implementation of training and development programs to enhance employee skills and knowledge.
· Ensuring compliance with all applicable labor laws and regulations.
· Managing and overseeing the administrative functions of the organization, including facilities management, security, and office services.
· Developing and managing the HR and administration budget.
Strategic HR:
Plan, develop, coordinate, and implement policies, processes.
Collaborates with senior leadership to develop the organization’s goals and strategy related to staffing, recruiting, and retention.
Conduct surveys and analysis of organizational trends for management.
Talent Acquisition / Recruitment:
Developing & implementing a smooth process for Technical Recruiting & onboarding new employees.
Establishing an active pool of candidates for upcoming vacancies.
Working on employee rightsizing and identifying upcoming job opportunities.
Develop mechanism for employer branding through social media and participation in different public events/career fairs.
Performance Management & Organizational Development:
Designing of formal organizational structure (live organogram).
Overhauling the existing Performance Management System and Introducing OKR-based system company-wide.
Controlling and improvement in employee turnover.
Introducing Employee of the Quarter Program for employee recognition and also Team Building activities on fortnightly bases.
Conducting quarterly Employee Pulse Surveys.
HR Operations:
Making sure that all employee documentation is being completed timely along with their profiles being created in Decibel and ODOO.
Preparation and review of final payroll data before disbursement.
Coordinate with the insurance company for timely addition and deletion of employees in the policy.
Maintaining updated employee registrations on EOBI portal.
Learning & Development:
Identifying learning needs to upskill the employees.
Initiated Leadership Training Program in coordination with an expert trainer.
Job Responsibilities:
Establishing the HR department from scratch.
HR Operations:
Creating mechanism for smooth HR Operations from the scratch, e.g. creating employee contracts, grades & company.
Implement employee benefits, employee salaries structure, employee ID creation, employee documentation, etc.
Initiating & managing policies for employee Health & Life Insurance
Development of HRMS & ESS Portal along with automating processes.
Complete processing of payroll along with final disbursement.
Policies & Procedures:
Creating & implementing company-wide policies.
Talent Acquisition / Recruitment:
Developing & implementing a smooth process for Recruiting & Onboarding new employees.
Establishing an active pool of candidates for upcoming vacancies.
Creating awareness about documented manpower plans in line with business plans.
Develop a mechanism for engagement activities, retention framework, etc.
Performance Management & Organizational Development:
Designing of organizational structure along with job analysis and job description.
Creation of Performance Management System and run it company-wide.
Controlling and improvement in employee turnover.
Learning & Development:
Identifying learning needs in correspondence with upcoming business requirements and current skill levels.
Creating a learning culture within the company by establishing a small library.
Introducing E-Learning mechanism for convenient & continuous learning and growth.
Talent Acquisition / Recruitment:
· Initiate and complete annual activity of manpower planning and budgeting in coordination with design and development function.
· Monitor the entire recruitment cycle in line with manpower plan and for replacement positions.
· Complete the employee on boarding along with orientation.
· Maintaining an active candidate pool for future requirements.
Performance Management & Organizational Development:
· Designing of organizational structure along with job analysis and job description.
· Development and implementation of KPI based performance management system.
· Controlling and improvement in employee turnover.
· Developing a mechanism to improve employee motivation and create employee engagement initiates.
· Develop, implement and review policies regarding HR processes.
· Initiate, plan and manage technical and soft skills training programs.
HR Operations:
· Making sure that the payroll is disbursed correctly and timely.
· Handling all employee grievances and proving suitable solutions.
Managing all employee data and timely updating.
Talent Management / Training & Development:
• To identify and analyze training needs of employees through annual appraisal / Performance / Development of Profiles / Other sources.
• Planning, budgeting and scheduling of training programs as per the priority of the training.
• Designing of training outline & program along with its contents for different levels of officers.
• Designing the format, outline and detailed training manual.
• Consult with training institutes & trainer for designing & customizing training program for higher management.
• Coordinate with training consultancies & institutes for scheduling public training programs.
Talent Acquisition / Recruitment:
• Annual activity of manpower planning and budgeting in coordination with different business units.
• Designing of Job Advertisements and coordination for publishing them in newspaper.
• Coordination with different outsourcing firms as and when required for executive search.
• Screening and selection of candidates from interviews.
• Conduct recruitment drives for management trainee batch hiring.
• Employee onboarding and orientation planning and execution.
• Completion of employee documentation in alignment with operations team.
Organizational Development:
• Quarterly review of related HR SOP’s.
• Suggest possible up gradation points to management board for approval.
• Designing new SOP’s as & when required.
On-Job Additional Projects Assigned:
• Implementation of E-Learning Modules (On-going project).
• On Job Training (OJT) in coordination with GPATI (GiZ).
• Summer Internship 2014, 2015, 2016 & 2017.
• Induction & Orientation of Management Trainee Batch 2015, 2016 & 2017.
• Assisted in conducting 360 Degree Feedback Session & Development Plan Follow-up.
• Training Session on “Team Work” & “Presentation Skills” for Management Trainees Batch 2014.
HR Operations & Employee Benefits:
• Strategically leading four different business functions including Employee Insurances (Health & Life), Statutory Payments - Pan Pakistan Scope (EOBI & Social Security), Employee Data Management & Antecedent Verification (Pre & Post Employment).
• Mentoring the team of 9 individuals from diverse backgrounds in order to develop the potential to meet current and future job challenges.
• Managing the employee benefits section for the total head count of 33,000 employees including HRSG internal and outsourced employees.
• Managing the employee database for the total head count of 32,000 employees HRSG outsourced employees.
• Continuously reviewing and suggesting improvements in the current systems in order to bring innovation and cost saving ideas in the business processes.
• Introducing and implementing efficient data management methods.
• Managing and working towards growing the employee screening services for the business.
• Developing robust and responsive processes in Shared Services Department.