概要

Experienced computer operator and customer


service professional with a proven track record in


both roles. Dedicated and organized, capable of


managing multiple tasks and meeting deadlines


effectively.

工作经历

公司标识
Customer Support Executive
Ibex Solutions
Feb 2022 - Jun 2023 | Islamabad, Pakistan

1 year Experience in Ibex as a Customer support Executive in Islamabad

公司标识
Customer Services Representative
Ufone Franchise
Mar 2021 - Dec 2021 | Islamabad, Pakistan

8 Months working Experience as a CSR  in Ufone Islamabad i10-3

学历

Navttc Institute Islamabad
大专, It Information Technology In Computer Operator‎
Computer Operator
Completed
2021
Islamabad College For Boys Tarnol
中级/A级, 计算机科学学生, ICS‎
Computer Science
所占比重 50%
2020

技能

熟练 Active Directory
熟练 Calls Handling
熟练 Cash Handling
中级 Certified Service Representative (CSR)
熟练 Client Resolution
熟练 Communication Skills
中级 Computer Operator
熟练 Computer Proficient
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Interaction Management
熟练 Customer Satisfaction Management
熟练 Customer Success
熟练 Front Office Management
初学者 Front Office Support
熟练 Group Policy Management
熟练 IT Support Responsibilities
熟练 Listening to Customers
熟练 Negotiation Skills
熟练 Nutrition Survey and Assessments
初学者 Report Writing Skills
熟练 Sales Management
熟练 Task Handling
熟练 Telemarketing Skills
熟练 Teller Operations Handling
中级 Time Management
熟练 Transaction Record Management
熟练 VMware
熟练 تحليل نمو المبيعات
熟练 عمليات خدمة العملاء

语言

中级 英语
熟练 乌尔都语