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概要
Highly skilled and customer-focused banking professional with a robust background in the financial sector. Demonstrated expertise as a Customer Care Officer within a bank call center and as a Cashier, where I developed a keen ability to deliver outstanding service, efficiently handle transactions, and resolve intricate customer issues. Proficient in leveraging strong communication and problem-solving skills to elevate customer satisfaction and enhance operational effectiveness. Dedicated to applying my experience to contribute meaningfully in a dynamic banking environment and to deliver exceptional financial solutions
工作经历
Customer Care Officer
Proficient in handling inbound and outbound calls from customers regarding banking inquiries, transactions, and account management. Skilled in delivering exceptional customer service, resolving issues promptly, and promoting banking products effectively. Committed to maintaining compliance with banking regulations and policies while ensuring accurate documentation of customer interactions
Customer Care Officer
Provided outstanding service by handling inquiries, resolving issues, and offering detailed product information. Boosted customer satisfaction through effective communication and problem-solving, while maintaining accurate records and analyzing feedback for continuous improvement.
Cashier
Efficiently managed transactions and processed payments with accuracy. Delivered excellent customer service, handled cash and card transactions, and maintained a clean and organized checkout area. Ensured a smooth and positive shopping experience for customers. .
