概要

Enthusiastic and organised individual seeking a position in administrative and customer service roles. Possesses strong interpersonal skills, a keen attention to detail and the ability to handle multiple tasks efficiently. Demonstrate a commitment to providing excellent customer support and managing office operations effectively, Easger to contribute to a team-oriented environment while gaining hands-on experience and further developing professional skills.

工作经历

公司标识
Seasonal Auditor
Abacus Consulting Lhr
Jan 2024 - 代表 | Faisalabad, Pakistan

Enter Description

公司标识
Client Care Associate
Go Security UK
Jun 2023 - Aug 2024 | Faisalabad, Pakistan


Respond promptly and professionally to customer inquiries via chat.Manage multiple chat sessions concurrently, ensuring timely and accurate replies.Resolve customer issues efficiently, escalating complex problems to the relevant department as needed.Maintaining a comprehensive understanding of our products, services and policies to provide accurate information.
Strong understanding of customer needs and give them exceptional customer service.

公司标识
Customer Service Representative
Orizon Pvt Ltd
May 2021 - Apr 2023 | Faisalabad, Pakistan


Resolve customer queries.
Collaborative support for clients.
Documentation.
Delivers quality and satisfactory customer service.

学历

Government College University Faisalabad.
学士, 艺术学士, B.A‎
مات
所占比重 52%
2023
Govt Postgraduate College of Science Faisalabad
中级/A级, 理工系(医学预科), F.Sc‎
Science
所占比重 48%
2020
Board of Intermediate & Secondary Education Faisalabad
大学入学/0级, 科学, matric‎
Science
所占比重 65%
2017

技能

熟练 Customer Analysis
中级 Accounts Administration
熟练 Accounts Management Skills
熟练 Accounts Management Skllis
中级 Accounts Software Command
熟练 Active Listening
熟练 Active Listenning
熟练 Admin Task Management
中级 Admission Handling
中级 Admissions Counseling
熟练 Aftersales Skills
中级 Air Ticketing Knowledge
熟练 Amazon FBA Knowledge
熟练 Amazon Operations Management
熟练 Analytical Skills
熟练 Attention to Detail
中级 Audit Assignment Handling
熟练 Audit Management
熟练 B2B Business Development
熟练 Bank Reconciliation
熟练 Boiler Components
中级 Bookkeeping
初学者 Bookkeeping Skills
熟练 Branch Support
熟练 Brand Management
熟练 Business Development Process
中级 Business Writing
熟练 C Problem Solving
熟练 Call Handling
熟练 Cash Handling
熟练 Chat Support Skills
熟练 Client Contact Skills
熟练 Client Dealing
熟练 Client Dealing 
熟练 Client Handling
中级 Client Relationship Management
熟练 Client Service Oriented
熟练 Cold Callig
熟练 Communication Skills
熟练 Commuunication Skills
中级 Company Laws Knowledge
熟练 Compliance Management
熟练 Computer Profcient
中级 Computer Proficient
熟练 Coordination Skills
熟练 Correspondence Managament
初学者 Credit Collection Recovery
熟练 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Handling

语言

熟练 英语
熟练 乌尔都语