概要

Enthusiastic and organised individual seeking a position in administrative and customer service roles. Possesses strong interpersonal skills, a keen attention to detail and the ability to handle multiple tasks efficiently. Demonstrate a commitment to providing excellent customer support and managing office operations effectively, Easger to contribute to a team-oriented environment while gaining hands-on experience and further developing professional skills.

工作经历

公司标识
Seasonal Auditor
Abacus Consulting Lhr
Apr 2024 - 代表 | Faisalabad, Pakistan

Enter Description

公司标识
Client Care Associate
Go Security UK
Jan 2024 - Aug 2024 | Faisalabad, Pakistan


Respond promptly and professionally to customer inquiries via chat.Manage multiple chat sessions concurrently, ensuring timely and accurate replies.Resolve customer issues efficiently, escalating complex problems to the relevant department as needed.Maintaining a comprehensive understanding of our products, services and policies to provide accurate information.
Strong understanding of customer needs and give them exceptional customer service.

公司标识
Customer Service Representative
Orizon Pvt Ltd
Dec 2022 - Aug 2023 | Faisalabad, Pakistan


Resolve customer queries.
Collaborative support for clients.
Documentation.
Delivers quality and satisfactory customer service.

学历

Government College University Faisalabad.
学士, 艺术学士, B.A‎
Arts
所占比重 52%
2023
Govt Postgraduate College of Science Faisalabad
中级/A级, 理工系(医学预科), F.Sc‎
Science
所占比重 48%
2020
Board of Intermediate & Secondary Education Faisalabad
大学入学/0级, 科学, matric‎
Science
所占比重 65%
2017

技能

熟练 Analytical Skills
熟练 Attention to Detail
熟练 Call Handling
熟练 Cash Handling
熟练 Client Dealing
熟练 Client Dealing 
中级 Client Relationship Management
熟练 Client Service Oriented
熟练 Communication Skills
中级 Computer Proficient
熟练 Cooordination Skills
中级 Customer Acquisition Skills
熟练 Customer Care Representation
熟练 Customer Relations Management
熟练 Customer Satisfaction Management
熟练 Customer Service
中级 Customer-focused Service
熟练 Data Entry
熟练 Documentation
中级 Email Etiquette
熟练 Excellent Communication Skill
熟练 Field Research
中级 Fluent in English
熟练 Interpersonal Skills
中级 Managing Priorities
中级 Market Knowledge
初学者 Ms Excel
熟练 Multitasking
熟练 Negotiation Skills
熟练 Problem Solving
熟练 Quick Learner
熟练 Report Writing
熟练 Security Controls
中级 Stock Management
熟练 Team Management
熟练 Teamwork
熟练 Time Management
中级 Typing Speed

语言

熟练 英语
熟练 乌尔都语