As a diligent and resourceful professional with expertise in Sales & Operations Management, I am committed to driving growth, maximizing profits, and achieving operational excellence for businesses. With my experience in financial reporting, budgeting, strategic planning, and forecasting, I have a proven track record of delivering results and creating value for stakeholders.
As a result-oriented and resourceful leader, I am skilled in managing resources, implementing business growth programs, advising leadership, and promoting enterprises to stakeholders. I have extensive experience in E-commerce, Logistics, and Software sectors, and I am adept at identifying new business opportunities, new markets, and optimizing profits.
I am recognized for my ability to document and ensure compliance with policies and procedures, design strategic, creative solutions, and turn around poorly performing teams and departments, guiding them to success. With my knowledge of organizational restructuring, corporate governance, emotional intelligence, and crisis management, I am confident in my ability to lead organizations towards achieving their goals.
In addition, I have a keen eye for continuous process improvement, product building, and launching. I am skilled in resource allocation and utilization and have a talent for budget formulation. If you are looking for a seasoned Sales & Operations Management professional who can deliver results and drive growth, I would welcome the opportunity to connect with you.
Achieve bottom-line results by overseeing operations, strategic planning, and performance management for a diverse team of the South region.
Develop and implement strategies to achieve business objectives within the region, such as analyzing market trends, identifying growth opportunities, and creating action plans to meet targets.
Render a keen eye for detail to conduct market research/analysis for identifying emerging trends and opportunities.
Oversee and create report on key metrics such as cost per package while delivering success rate percentages.
Key Accomplishments
Developed and strengthened long-term working relations and partnership with internal customers through regular and consistent professional communication, problem solving, and relationship building.
Steered continuous improvement and cost reducing innovation while ensuring a high-level service quality
Significantly raised sales to 200% in month as well as minimized operation cost to 20% by executing effective plans.
Led cross-functional teams to attain regional targets, resulting in year-over-year growth and exceeding quarterly and annual performance goals.
Principal strategist and visionary leader, orchestrated all bottom-line factors including P&L Management, Long term strategic planning to expand the business volume and revenue growth.
Supervised and directed all functions of business development from client on-boarding till client COD payment.
Worked synergistically with FoodPanda and Al-karam by introducing a new business line of “Warehouse Fulfillment services”, also initiated the live tracking of riders (Forrun Rider Tracking application).
Launched HR Software (Flow HCM) and structure for Pakistan based staff attendance, Leaves, and payroll records.
Managed significant challenges associated with the emerging business through turnaround the company’s monthly orders from 2,000 orders to 165,000, and quadrupled the monthly sales on yearly basis.
Developed a deep understanding of business requirements and designed the whole weekly COD payment structure, restructured the online portal, and successfully transformed all the clients and data to the new system.
Leveraged a keen eye for details to introduce the live tracking of riders (Forrun Rider Tracking application).
Oversaw overall operations related to cash, accounts receivable/payable, vendor relationships, and negotiations.
Directed all business development activities within diverse business lines, and collaborated with across company departments to build and execute new business strategies to increase business growth.
Administered all cross-functional teams, and track customer trends related to product and program innovations.
Implemented a strategic management approach centered on a value-creation perspective at all organizational levels which increased the daily sales/ new order fall.
Utilize broad scope of industry knowledge to support financial operations, including handling full-cycle accounting, inventory management, Receivables/Payable/General Ledger, Cost Management & Revenue Recognition.
Handled VAT including correspondence with consultants along with resolution of queries and submission of their response to Tax department, and Submission of quarterly Withholding Tax statements to tax authorities.
Managed and supervised Finance Function mainly including AR, AP, Treasury Management, Fund Movements etc.
Ensured accurate preparation of monthly P&L and Performance Report, company wise with variance analysis.
Generated financial reports as per standards and projections for growth, formulated budgets, filed tax returns, and shared reports with government, regulatory agencies, and leadership.
Streamlined financial processes and introduced process improvements that enhanced productivity, produced comprehensive reports to support the management of all accounting procedures and systems for the organization.
Performed duties as a technical overlay to monitor and control the petty cash and bank balances, facilitated month-end and year-end close processes, as well as recorded and processed order receives from sales rep.
Built and maintained business relationships with clients and vendors to meet business needs and achieve targets.
Received DSR (Daily Sales Report) & COD reports, made reconciliation on daily bases and recorded in the system.