概要

Worked as a travel consultant since 28 OCT 2009 till date in Syndic Travel.

Worked as an Accounts Realization Officer RFM Loyalty Pvt. (Ltd)

Can speak English very Fluently.

Computer Typing Speed is 35.

Familiar with both Computer Hardware Software.

工作经历

公司标识
Travel Consultant
Syndic Travel
Oct 2019 - 代表 | Karachi, Pakistan

Planning itineraries
Arranging airline tickets and other travel services for customers
Communicating with customers to determine date of travel, destination, and mode of
transportation Providing customers with brochures, maps and other information that could help
their travel easier Computing travel costs
Negotiating with various travel-related companies to get discounts and freebies
Providing group travelers package tours; recommending travel guides, destinations and other details
based on customer needs
Resolve Passengers issue
Give training to new agents on SABRE

公司标识
Front Desk Officer
Foundation Public School
Feb 2018 - Oct 2019 | Karachi, Pakistan

Planning and implementation.
Public dealing, especially with the parents.
Taking rounds of the school to check on the behavior and decorum.
Coordinating with the SLC to conduct events.
Helping in Admission Polices & handling the admission procedure. Coordination with Head Office on policy matters and approvals. Supervising the enforcement of general campus discipline. Principal’s coordinator on campus administration and operations. Contributing team member in organizing special events.
Support to academic counseling events on campus.
Day-to-day and periodic documentation of internal communication.
Maintaining the stationary store and keeping the inventory records

公司标识
Executive Assistant
Faysal Asset Management
Jul 2016 - Jan 2018 | Karachi, Pakistan

Act as the point of contact among executives, employees, clients and other external partners.
Manage information flow in a timely and accurate manner. Manage executives’ calendars and set up meetings.
Make travel and accommodation arrangements.
Oversee the performance of other clerical staff.
Act as an office manager by keeping up with office supply inventory.
Format information for internal and external communication – emails/calls.
Screen and direct phone calls and distribute correspondence
Organize and maintain the office filing system.

公司标识
Parent Relationship Officer
Beaconhouse School System
Apr 2015 - Jun 2016 | Karachi, Pakistan

Maintain the admission process with a portfolio of programs in close liaison with all academic departments’ classes.
Handle telephone & email enquiries from prospective students & their parents independently & in timely & professional manner.
Greet walk-in parents/students & provide information regarding entry test & giving a campus survey.
Register the students on BEAMS, Maintaining student files, ensuring all documents are available.
Provide the first point of contact for customers building queries & liaise with the appropriate school team to ensure prompt resolution.
Resolving student’s & parents issues.
Follow ups over the phone & e-mail regarding any issue on admissions/readmissions, fee or withdraw.
Provide support for any school events as & when required.
Any other task or project assigned by the management from time to time.

学历

Iqra University
硕士, 工商管理硕士学位, MBA in HR‎
Business Maths, Accounting For Managers, Business Economics And Stats
CGPA 3.5/4
2022
University of Karachi
学士, 艺术学士, ‎
Sociology, Education, English
等级 C+
2016
H.S. C Part I & II Private
中级/A级, 艺术系, Intermediate‎
Arts
等级 C+
2012
St. Paul's English High School
大学入学/0级, 艺术, S.S.C Part I & II‎
Commerce
等级 C+
2002

技能

熟练 Benefits Administration
熟练 Classifying Employees
熟练 Performance Management
熟练 Administrative Assistance
熟练 Aftersales Skills
熟练 American Accent
熟练 Answering Inquiries
熟练 Appointment Scheduling
熟练 Branch Management
熟练 British Accents
熟练 Calendar Management
熟练 Call Center Services
熟练 Career Advisory
熟练 Career Counseling
熟练 Cargo Logistics
中级 Cash Handling
熟练 Client Acquisition Skills
熟练 Client Correspondence
熟练 Client Dealing
熟练 Client Followup
熟练 Client Realtionship Management
熟练 Close Attention to Detail
熟练 Comminution Skills
熟练 Committed to Customer Satisfaction
熟练 Committed to Customer Services
熟练 Complaint Investigation
熟练 Complaint Management
熟练 Complaint Resolution
熟练 Compliant Handling
熟练 Computer Proficient
熟练 Configuring Software
熟练 Convincing People
熟练 Cooordination Skills
熟练 Coordination Skilla
中级 Cross Cultural Communication Skills
中级 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Communication Skills
熟练 Customer Interaction Management
熟练 Customer Relationship Management
熟练 Customer Serve Skills
熟练 Customer Service
熟练 Customer Service Skills
熟练 Database Impact
熟练 eBay Account Handling
熟练 Email Ettiquete
熟练 Email Writing
中级 Employment Law
熟练 Fluent in English
熟练 Fluent in English

语言

中级 英语
中级 乌尔都语
中级 旁遮普语

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