概要

Experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.

工作经历

公司标识
CSO
Khushhali Microfinance Bank
Jun 2022 - 代表 | Dera Murad Jamali, Pakistan

Processing deposits, payments, and withdrawals. Authorizing and evaluating overdrafts and loans. Handling other transactions, such as writing cashier checks or money orders, when necessary. Recommending and explaining banking services and products to clients based on their needs.

公司标识
School Admin
Raza English Memoria Public School
Jun 2021 - Jun 2022 | Dera Murad Jamali, Pakistan


Kept in contact with parents and updated them on their child\'s progress and attendance.
Maintained the daily attendance record of students in school.
Performed clerical duties.
Organized and managed school records in an efficient manner.
Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.

学历

Shah Abdul Latif University
学士, 工商管理学士学位, BBA‎
Marketing
CGPA 3.68/4
2021

技能

中级 Call Center Development
熟练 Call Handling Skills
中级 Call Tracking Metrics
熟练 Committed to Customer Services
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Service
初学者 Customer Service Officer
熟练 Fixed Asset Management
初学者 IT Sales
中级 Lead Generation
熟练 Listening to Customers
熟练 Management Skills 
初学者 Nutritional Counseling
初学者 Program Coordination
熟练 Relations Management
熟练 Relationship Building
熟练 Security Principles
熟练 Strong Interpersonal and Communication Skills
熟练 Teacher
熟练 Team Management
熟练 Telephonic Operations

语言

熟练 英语
熟练 信德语
中级 Saraiki
熟练 俾路支语
熟练 乌尔都语

Habibullah 联系人

Latt Azadi
Gansu Company (Sindh Solid Waste Management Board)