Managed leasing of 100K+ IPv4 addresses, ensuring full compliance with registry policies, Issuing LOA, updating ROA/RPKI, cleaning blacklisted IPs, and and providing technical support to clients.
Developed and optimized a Web Hosting Website & WHMCS-integrated platform, increasing automation by 30%.
Implemented automated invoicing, reducing errors by 25% and speeding up payments by 50%.
Improved support ticket resolution time by 20%, boosting customer satisfaction by 15%.
Maintained 99.99% uptime for hosting services, reducing downtime by 20% through proactive measures.
Supervised social media marketing campaigns, achieving a 20% increase in customer acquisition.
Managed paid social campaigns, driving a 40% increase in lead generation and 25% sales growth.
Coordinated with content creators to produce high-engagement content, driving a 50% increase in audience interaction and a 20% rise in conversion rates.

Led the design, implementation, and optimization of the company\'s network infrastructure, resulting in a 30% increase in network reliability and a 25% reduction in downtime.
Developed fault-tolerant system architectures, ensuring continuous operations even during hardware or software failures, leading to 100% data availability and zero data loss.
Collaborated with development teams to implement application-level fault tolerance, achieving a 25% reduction in system failures and improving overall application stability.

Managing and optimizing the organization\'s IT services & network, attaining high availability and minimizing downtime incidents by 20%.
Spearheaded the deployment of new network technologies, leading to a 30% reduction in overall network maintenance costs and a 25% increase in overall network performance.
Conducting comprehensive risk assessments and executing disaster recovery plans, lowering the mean time to recovery by 60%.

Lead efforts to optimize the company\'s infrastructure, bringing a 20% reduction in operational costs and a 15% increase in system performance.
Designed and implemented scalable and redundant systems, minimizing downtime by 25% and guaranteeing continuous service availability for critical applications.
Strengthened network security, causing a 50% decrease in security incidents and breaches.

Set up, configured, tested, and maintained over 100 new computer systems including peripherals, applications, and databases, increasing network performance & organization’s revenue by 30%.
Provided cost-effective support solutions to users which reduced company spending by 20% annually.
Ran 25+ support tickets daily with a 99% success rate, & applied best practices for ticket management reducing resolution time by 30%.