Handle queries including re-issues and refunds in a timely manner.
Processing all invoices and maintain file records.
Daily traveling report maintain.
Processes booking reservation system by email and telephone.
Understands the all airlines policy on guaranteed reservations and no-shows.
Sells and assembles tickets for mailing to customers.
Prepare customer invoices and accept payment.
Observe work schedules as mandated..
Perform single and group bookings as requested.
Microsoft word
Microsoft Excel
Public Speaking
Communication & Negotiation
Airline System (Saber) & (Amadeus)
Able to develop relationships with suppliers to obtain cost effective prices