High-energy and dedicated IT Support Technician with 4 month internship of experience assisting colleagues in analyzing and problem-solving technical issues with workable solutions. Forward-thinking and team-oriented with a proven history of thinking strategically and initiating action to meet deadlines. Recognized by management and colleagues as an individual who takes on challenges and new responsibilities, and gets things done right.
Ability to identify, research, and resolve technical problems.
Strong problem solving and troubleshooting skills.
Providing technical support for computer hardware and software issues.
Installing operating systems and other computer software applications on new computers.
Setting up new computers, networks, and software for new employees.