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概要
Dynamic and dedicated Customer Service Representative with over 2 years of experience delivering exceptional service in fast-paced environments. Adept at addressing customer inquiries, resolving issues, and ensuring high levels of satisfaction through effective communication and problem-solving skills. Proven ability to handle a wide range of customer interactions with patience and professionalism. Committed to contributing to team success and enhancing customer loyalty through positive and proactive service.
工作经历
Customer Service Representative
CMPAK Zong, a major telecommunications company in Pakistan, engages in various Corporate Social Responsibility (CSR) activities. These initiatives typically focus onEducation Health Community Development Disaster Relief These CSR activities aim to create a positive impact on society and contribute to the overall well-being of communities in Pakistan.
CUSTUMER SERVICE REPRESENTATIVE
About Ibex Ibex is a global leader in customer engagement and experience, dedicated to delivering exceptional service and support to clients across various industries.
Role Overview As a Customer Service Representative at Ibex, you will leverage your one year of experience to provide outstanding customer support, resolve issues efficiently, and enhance the overall customer experience.
Key ResponsibilitiesHandle inbound and outbound customer inquiries via phone, email, or chat.Provide accurate information and solutions regarding products or services.Address and resolve customer complaints or concerns with professionalism and empathy.Maintain a high level of product knowledge to effectively assist customers.Document interactions and feedback in the companys CRM system.Collaborate with team members and other departments to ensure customer satisfaction.Follow up with customers as needed to ensure resolution and satisfaction.Meet performance targets and adhere to company policies and procedures
Call Oprator. / Order Booker
Having two years of experience as a waiter provides you with valuable skills and insights. Youve likely developed strong customer service abilities, efficient multitasking, and effective communication skills. Your experience would also include handling payments, managing orders, and dealing with various customer requests. This background can be an asset in many roles that require interpersonal skills and the ability to work in fast-paced environments. If youre looking to leverage this experience in a new job or career path, emphasizing your customer service skills and problem-solving abilities could be beneficial.
Syrup Room Oprator
A Syrup Room Operator is responsible for managing and operating the equipment used in the production and processing of syrups in a manufacturing facility. Their duties include Monitoring Equipment Ingredient Handling Quality ControlMaintenance Record Keeping Safety Compliance
