概要

Organized and customer-focused Front Desk Officer in fast-paced environments. Skilled in managing calls, scheduling, and handling inquiries professionally. Strong communication, multitasking, and problem-solving skills, ensuring smooth operations and a welcoming reception area. Proficient in office software and committed to delivering excellent administrative support and customer service.

项目

Al Faisal Markaz Nabina

工作经历

公司标识
BSC
EFU-Life Insurance
Oct 2022 - Oct 2023 | Faisalabad, Pakistan

• Advised customers on saving plans and assisted with account opening processes.
• Handled customer queries related to debit cards, checkbooks, and remittance services.
• Processed a high volume of customer service requests and facilitated smooth banking operations.

公司标识
Customer service relationship
Kashif goods transport company
Jan 2018 - Feb 2022 | Faisalabad, Pakistan

公司标识
BSO
jubilee life insurance
Apr 2017 - Oct 2017 | Faisalabad, Pakistan

• Advised customers on saving plans and assisted with account opening processes.
• Handled customer queries related to debit cards, checkbooks, and remittance services.
• Processed a high volume of customer service requests and facilitated smooth banking operations.

公司标识
Coordinator and Teacher
Private school
Mar 2014 - Mar 2017 | Faisalabad, Pakistan

Dealing with parents with different meetings and children and meetings with teachers in school matres.

公司标识
Teacher
Govt school
Oct 2011 - Feb 2012 | Faisalabad, Pakistan

working with special needs.

公司标识
Tcacher
Govt school
Jan 2011 - Jun 2011 | Faisalabad, Pakistan

Teaching and working with special children with behaviour problems, mentally disorders children and with mentally challenged children.

公司标识
Admission Officer & Management Trainee Officer
Vocational Training Sanatzar Institute
Jan 2010 - Dec 2010 | Faisalabad, Pakistan

Manage students admissions and office file records and training for staff according to their working and duties. 

学历

University of the Punjab
硕士, 艺术硕士学位, M.A Islamic studies‎
Islamic Studies
等级 C
2009
Allama Iqbal Open University (AIOU)
学士, 教育硕士学位, M.A‎
Education Management
所占比重 58%
2009
Govt college samanabad Faisalabad
大专, ‎
Computer
Completed
2008
University of the Punjab
硕士, , B.A‎
所占比重 58%
2005
Faisalabad Board (BISE Faisalabad)
中级/A级, , F.A‎
所占比重 53%
2003
Faisalabad Board (BISE Faisalabad)
非预科, Matric in Arts‎
Arts
Completed
2001

技能

初学者 beginner
中级 Business Development
中级 CEM Deployment
熟练 Client Dealing
熟练 Consumer Interaction Management
中级 Cooordination Skills
熟练 Coordination Skillss
中级 Cost Accounting Standards
熟练 Customer Care Representation
中级 Customer Dealing
中级 End to End Sales
中级 Financial Accounting
熟练 Interpersonal Skills
中级 Managerial Skills
熟练 Market Knowledge
中级 Microsoft Excel
熟练 Negotiation Skills
熟练 Persuasion Customer
熟练 Quick Learner
中级 Reporting Abilities
熟练 Reporting Skills
熟练 Risk Management
中级 Sales
熟练 Sales Oriented
熟练 Scale Management
熟练 Security Principles
中级 Telesales
熟练 Time Management
熟练 Transaction Management
熟练 محادثة المبيعات
熟练 اكتساب المبيعات
中级 المبيعات الاستراتيجية
中级 تحليل نمو المبيعات
中级 تطوير مبيعات B2B

语言

熟练 旁遮普语
熟练 乌尔都语
中级 英语

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