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Dania Khalil
Call center representative
Nexus bpo - Lahore, Pakistan
概要
Recently complete my bachelor's degree with excellent communication and problem-solving skills, armed with 1year of job experience in customer service. Achieved a 98% customer satisfaction rate by offering timely resolutions for customer queries. Proficient in keeping clients updated with new launches and providing comprehensive explanations of company products.
工作经历
Call center representative
Nexus bpo
Sep 2023
- Mar 2024
| Lahore, Pakistan
Science teacher, islamiat/Pak studies
DIYAR-E-ILM public school
Jan 2021
- Feb 2023
| Dera Ghazi Khan, Pakistan
Consultant and front desk officer
SSA academy
Jan 2020
- Feb 2021
| Dera Ghazi Khan, Pakistan
学历
Bahauddin Zakariya University
学士,
艺术学士,
Langauge (Arabic), Political Science, Sociology
2021
Board of Intermediate and Secondary Education Dera Ghazi Khan
中级／A级,
,
Chem, Phy, Maths
2019
Board of Intermediate and Secondary Education Dera Ghazi Khan
大学入学／0级,
,
BIO, PHY, MATHS, CHEM
2016
技能
中级
Adobe Premiere Pro
熟练
Computer Proficient
中级
Customer Service Skills
中级
Cutomer Services
初学者
Data Comparison
熟练
End to End Sales
熟练
Financial and Budgeting Skills
中级
Fluent in Arabic
初学者
Fluent in Engslish
中级
Microsoft Outlook
熟练
MS Office
熟练
Persuasion Customer
中级
Scale Management
中级
Security Principles
中级
Tajweed
熟练
Teaching Skills
初学者
Telemarketing Skills
熟练
Time Management
中级
Typing Speed
中级
Video Editing Techniques
中级
المهارات المعدنية
初学者
عمليات خدمة العملاء
语言
中级 英语
熟练 乌尔都语