Perform Production DB Restore on SAT Environment (Post Deployment
Monitoring & Investigating CDS (Common Data Service) Integrations issues via Microsoft Power Platform Portal.
Monitoring of LCS (Life Cycle Services including HAH health environment & SQL Utilization health metrics).
Monitoring of Azure Services in Logic Apps – Microsoft Azure
Monitoring ETL Logs in Microsoft Dynamics 365 (Customer Engagement – CE).
Monitoring Integrations in Microsoft Dynamics 365 (Customer Engagement – CE).
Monitoring API Integrations in Microsoft Dynamics 365 (Customer Engagement – CE).
Configuring & Scheduling batch jobs for FinOps (Finance & Operations) at Microsoft Dynamics 365.
Create service tickets using Microsoft CRM Portal.
Provide internal technical support infrastructure to the team.
On daily basis handling FINOPS & CE related tickets from client and provide resolution at earliest.
Daily maintain monitoring report for the client regarding Azure Services & CE Portal services.

Working as a Security Analyst in (SOC) environment on SIEM IBM – QRadar.
Perform SIEM Operational tasks – Investigation, Manual Correlation, Analysis, Filter, Active channels and reports.
Work on incidents. Review & analyze alerts.
Investigate malicious phishing emails, domains and IPs using Open Source tools and recommend proper action.
Contain and Remediate potential infected systems abd escalate to level 2 when necessary. 

Monitor (Tier-3) Data-Center operations
Ensure undisrupted services by monitoring SAN Servers, Communication equipments, Fire Alarms, Surveillance System, Power & Temperature
Use various tools for monitoring such as HP One View application & Databases through Oracle Enterprise Manage to manage HP Blade Server & 3PAR Storage

Administer I.T. assets, procurement, operation & maintenance. 

Correspondence with I.T.D (Head Office) to restore and provide smooth Network connectivity between Centralized Operation Unit and branches all over the Pakistan
Installing & configuring Win-XP, Win-7, Win 2003 Server, Win 2008 Server, SWIFT and Bank Smart Applications.
Implement I.T audit policies, update user profiles, take daily server backups and perform internal audit for all the systems.
Manage and supervise IT assets, procurement, operation and maintenance; along close coordination with Vendors. 

Administrating on Win 2000 & 2003 Server based Network design, implementation & maintenance.
Managing the IT Staff and outsource service / partners responsible for trouble shooting / diagnosing the client server and other IT equipment
Installation of network cable & Troubleshooting (unshielded twisted pair cable) & configuring users Profiles & Backups