Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
概要
I am a self-motivated professional with an in-depth knowledge of e-commerce selling. It has been more than 3 years since I am working in the e-commerce industry as eBay, Newegg & Walmart store Manager. I have experience with Clients, Brands, and Companies. An enthusiastic with highly motivated leadership and communication skills. Eager to learn new technologies and methodologies. Always willing to innovate the new things which can improve the existing technology. My areas of expertise are but are not limited to.
- eBay Advertising Strategy
- Newegg Advertising Strategy
- Walmart Advertising Strategy
- Brand Growth Strategy
- Managing Team & Task Creation
项目
工作经历
E-Commerce Expert Ebay, Newegg, Walmart
Manager eBay, Newegg & Walmart Seller Central Knowledge of PPC management, SEO, Exclusive Brand, and Communication with Clients.
Run PPC campaigns ( Newegg, Walmart ) that achieve our brands’ campaign goals of increased visits, sales, and purchase frequency. Types of Campaigns you will be Running: Sponsored Ads ( Standard Advance for eBay ), Sponsored Brands.
Managing campaign budgets & adjusting bids to optimize the ROI Maintain and monitor keyword bids, account daily and monthly budget caps, impressions, CTR, conversion rate, and other important account metrics. Communication with team and management on project development, timelines, and results. Proven 3+ years of experience as an eBay, Newegg, Walmart PPC.
Proficient in Excel/G-Sheet/Spreadsheets Excellent verbal and written communication skills Ability to work in a fast-paced environment and prioritize tasks Outstanding analytical, interpersonal, problem-solving, and organizational skills Establish and manage a sound sales portfolio focused on revenue, adoption, uptake, and market penetration Manage numerous opportunities concurrently and strategically.
During this tenure, for Walmart I established a Brand with strong analytics, and run PPC & Listing Optimization, I also used different types of tools i.e. Helium 10, Cerebro.
Managing returns refunds, and reimbursement. I also manage a team for listing and ensure the quality of the listing.
Business Center Executive
Responsible for effectively managing and supervising sales staff, by planning and focusing sales targets.
Job Responsibility is to handle Complaints,queries and guide customers with updated knowledge and to meet or exceed Customers. Meet Assigned revenue/Postpaid/Prepaid Sales targets
Ensure day end financial closing and inventory closing.
Perform Focal duties in absence of In-Charge to Manager service center operations. Maintaining of KPI’s with high focus.
Perform Manager duties to manage the service center operations. Maintaining of KPI’s with high focus.
Daily,Weekly & Monthky Reporting.
Customer Care Representative
Handling customer problems & their resolution.
Maintaing KPI’S with high focus. Product Inforamtion to customer.
Worked in both department inbound or outbound with well worked.
6 Months worked on WinBack project to bing back customers from dorment (Postpaid Team) on Outbound Department. retain and grab the postpaid customers by offering differents types of free buckets (Voice + Gprs + Sms) according to customer profile.
Customer Relation Officer
Telenor Project Helpline 345
Handling customer Queries & their Resolution.
Maintaining Of KPI’S with high focus.
Product Information To customer.
Top 5 CRO in Sale section and obtaining 3rd position.
