概要

A dedicated customer service Representative seeking for a job opportunity to further continue with the career in the field.

工作经历

公司标识
Customer Service Executive
Maleyat
Nov 2023 - 代表 | Karachi, Pakistan

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公司标识
Sr. Customer Service Officer
Interwood Mobel (pvt) Ltd
Jun 2023 - 代表 | Karachi, Pakistan

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公司标识
Customer Service Representative
Raazlife Company
Sep 2022 - 代表 | Karachi, Pakistan

To Manage all the incoming calls, emails, whatsapp queries by giving, customers proper information according to their needs.To manage Customers on negative feedbacks, Delays or any kind of payment issues.Responsible for all the Orders handling management on the calls

公司标识
Sales Executive
ossols pvt ltd.
May 2021 - Jul 2022 | Karachi, Pakistan

Cold callingGeneration of leadsFollow upClosing sales.p

学历

Government College University
中级/A级, 理工系(医学预科), FSC‎
pre medical
等级 B
2022

技能

中级 Ability to Maintain Professionalism
中级 Analytical Skills
熟练 Aseptic Technique Knowledge
中级 Building Relationships
中级 C Problem Solving
中级 Call Centre
熟练 Call Handing
中级 Calls Handling
熟练 Chat Support Skills
中级 Communication and Interpersonal Skills
熟练 Complaint Management
熟练 Customer Acquisition Skills
熟练 Customer Care Representation
熟练 Customer Contact Skills
熟练 Customer Handling Skills
熟练 Customer Relation
熟练 Customer Relationship
熟练 Customer Relationship Management
熟练 Customer Satisfaction Management
熟练 Customer Service
中级 Customer Service Management
熟练 Customer Service Skills
熟练 Customer Services
熟练 Customer Success Management
熟练 Customer Support
初学者 Data Exchange
中级 Email List Management
初学者 Email Marketing
熟练 End to End Sales
初学者 Feedback Management
中级 Fluent in English And Urdu
中级 Google Meet
中级 Handle Stressful Situations
熟练 IT Support Responsibilities
中级 Leadership Development
熟练 Listening to Customers
熟练 Live Chat Handling
熟练 Microsoft Excel
中级 Microsoft Office Suite or Similar
中级 Online Meetings
熟练 Persuasion Customer
熟练 Quality Control Cutting
熟练 Quality Control Knitting
中级 Sales
熟练 Security Principles
初学者 Social Media Communication Skills
中级 Stakeholder Management
中级 Team Management
初学者 Technology Strategies
初学者 Time Management

语言

中级 乌尔都语
中级 英语