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Muhammad Muzammil
CSR Customer Service Representative.
Warid Telecom Pvt Ltd - Lahore, Pakistan
概要
Experience Operations Professional with a demonstrated history of working in Operations and Customer Services. Skilled in Negotiations, Problem Solving, Customer Support and Business Development.
工作经历
CSR Customer Service Representative.
Warid Telecom Pvt Ltd
May 2015
- Oct 2016
| Lahore, Pakistan
Inbound Customer Service Representative.
Customer Service Executive
Ufone GSM
May 2013
- Apr 2015
| Lahore, Pakistan
Worked on different projects under Ufone.
Inbound and Outbound Call Management.
Data Entry Operator for PTCL Directory Update Software, along with CSE Duties in Ufone Call Centre Lahore.
Ufone helpline.
Punjab Educational Helpline.
Daewoo Pakistan Ticketing.
Data Entry.
Outbound and Inbound CSE.
学历
University of the Punjab
学士,
艺术学士,
B.A
English Language, Political Science, Journalism
所占比重 40%
2018
BISE Lahore
中级／A级,
艺术系,
F.A
Economics
所占比重 48%
2012
BISE Lahore
大学入学／0级,
艺术,
Matriculation
Computer Science
所占比重 50%
2010
技能
初学者
Branch Administration Skills
中级
Client Relations Management
熟练
Complaint Management
中级
CRM Command
中级
eCommerce Consultancy
熟练
Flexible In Different Shifts.
中级
Fluent in English
中级
Influential Communicator
中级
Leading Diverse Teams
初学者
Linked Analytics
初学者
Marketing Fulfillment
初学者
Pricing Negotiation Skills
中级
Production Quality Monitoring
熟练
Relations Management Skills
初学者
Sales Verification
初学者
Social Media ROI
中级
Stitching Skills
熟练
Target Setting
语言
中级 旁遮普语
熟练 英语
熟练 乌尔都语
