概要

A motivated BBA Finance graduate with hands-on experience in customer support, lead generation, and e-commerce management. Skilled in cold calling, digital marketing, and teamwork, with additional certifications in Shopify store management and professional skills development from Amal Academy. Proficient in MS Office, Canva, and equipped with strong communication and problem-solving abilities. A detail-oriented, adaptable professional, fluent in English and Urdu, ready to contribute effectively in customer service, sales, or administrative support roles.

工作经历

公司标识
Customer Sales Representative
RSF soft
Sep 2024 - Nov 2024 | Lahore, Pakistan

Enter Description

公司标识
Call center agent
Lord rei solutions
Jul 2021 - Feb 2022 | Jauharabad, Pakistan


Call Center AgentLords REI Solutions, Jauharabad. July 2021 - February 2022
Successfully generated 15-20 quality real estate leads monthly through effective cold calling and customer engagement.
Developed strong communication and interpersonal skills by interacting with diverse clients and understanding their needs.
Maintained a high level of professionalism while addressing inquiries and resolving customer issues, contributing to overall customer satisfaction.
Collaborated with team members to optimize lead generation strategies and improve overall call center performance.

学历

University of Education
学士, 工商管理学士学位, BBA Finance‎
Finance
CGPA 3.05/4
2024

技能

初学者 Accounts Management Skills
初学者 Accounts Payments Handling
初学者 Accounts Software Command
中级 Adaptability
初学者 Analytical Skills
熟练 Attention to Detail
初学者 Business Development Skills
初学者 Business Development Process
初学者 Business Development Strategies
初学者 Business Strategy
中级 Client Relationship
初学者 Cold Calling & Lead Generation
熟练 Communication Skills
中级 Coordination Skills
初学者 CRM Software
初学者 Customer Contact Skills
初学者 Customer Handling
中级 Customer Relationship Management
初学者 Customer Service & Communication
熟练 Customer Services
初学者 Digital Marketing
初学者 Digital Marketing & E-commerce
初学者 Digital Project Management
初学者 Document Drafting
熟练 Email List Management
初学者 End to End Sales
初学者 Excellet Communication Skills
初学者 Fluent in English
中级 Front Office Support
初学者 Google Maps Knowledge
初学者 Graphic Design Basics
初学者 Inventory Handling
中级 Inventory Planning Skills
初学者 Invoice Processing
熟练 Listening to Customers
初学者 Loss Prevention
初学者 Manage Client Relationships
中级 Market Knowledge
初学者 Microsoft Excel
中级 MS Office
初学者 MS Office Proficiency
初学者 Multitasking Skills
熟练 Organizational Skills
中级 Pay Close Attention to Detail
熟练 Problem Solving Skills
初学者 Problem-Solving
中级 professional english
熟练 Record Keeping Skills
初学者 Relations Management
初学者 Relationship Management

语言

熟练 乌尔都语
熟练 英语

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