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Waqas Mustafa
Customer Service Officer
Mobilink GSM (PMCL) - Wazirabad, Pakistan
概要
An organised, results-oriented Customer Service Professional with an excellent track record of significantly increasing service quality, sales and customer base. Outstanding communication, relationship-building and influencing skills competent in building customer relationships which inspire confidence and loyalty.
工作经历
Customer Service Officer
Mobilink GSM (PMCL)
Sep 2017
- Sep 2019
| Wazirabad, Pakistan
学历
European International University
学士,
工商管理学士学位,
Hospitality And Tourism Management
2023
技能
熟练
Ability to Maintain Professionalism
熟练
Branch Operations
熟练
Calls Handling
熟练
Communication and Interpersonal Skills
初学者
Corporate HR Department
熟练
Cross Cultural Communication Skills
熟练
Customer Relationship Management
熟练
Customer Service
熟练
Customer Service Skills
中级
Decision Making
中级
Email List Management
初学者
Employee Relations Management
熟练
End to End Sales
熟练
Field Task Management
熟练
Handle Stressful Situations
初学者
HR Information Management
初学者
HR Policy Formulation
中级
Interpersonal Skills
初学者
Microsoft Excel
熟练
Microsoft Office Suite or Similar
熟练
Official Tasks Handling
熟练
Persuasion Customer
熟练
Promote a Positive Image of the Bank
熟练
Reporting Skills
中级
Risk Management
初学者
Schedule Appointment
中级
Software Operations
熟练
Time Management
初学者
Transaction Management
语言
熟练 乌尔都语
熟练 旁遮普语
中级 英语
