A highly motivated and detail-oriented Business Administration graduate with a strong interest in
pursuing a career in the banking sector. Eager to leverage my skills in customer service, organization,
and problem-solving to contribute to a dynamic banking environment. Seeking an entry-level position to
learn and grow within the industry while providing excellent support to clients and team members.
Gained hands-on experience in branch operations, supporting backend tasks such as account opening, managing deposit slips, and processing cash transactions.
Facilitated customer engagement by addressing inquiries, providing information on banking products, and ensuring a smooth and efficient customer experience.
Supported marketing efforts for the bank’s services, including promotional campaigns and customer engagement.
Communicated effectively with team members and customers to resolve queries and provide product information.
ssisted in daily banking operations, including data entry and transaction processing.
Supported various departments in managing customer queries and resolving issues.
Contributed to opening up accounts, deposits, engagement with customers and documentation for internal and external use.
Gained practical experience in customer service, improving communication and problem-solving skills.
Analyzed banking data to help improve operational efficiency.
Worked with the team to streamline administrative tasks and enhance workflow.
Observed and learned about different banking products, services, and financial regulations.
Gained exposure to banking software and tools used in day-to-day operations.
Collaborated with senior staff on special projects and initiatives to improve customer experience.