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خلاصہ
With three years of experience and a diverse professional background as a HR, Administrator, Public Relations Officer, and Teacher, I bring a versatile skill set to the table. In administration, I have successfully recruited and integrated teachers, ensuring high educational standards. My public relations background has honed my communication skills, while my teaching experience has given me insight into educational needs. I am dedicated to fostering a collaborative and dynamic work environment, consistently striving for excellence in all my endeavors.
پراجیکٹس
تجربہ
Customer Services Representative
• Answered queries and questions from customers, handled complaints, problems and
provided accurate, valid, and complete information both telephonically and by
email.
• Forwarded complaints related to Networks, Hardware, and Hospital Management
Software to the relevant sections for resolution.
• Informed patients about, but not limited to, their appointment confirmations,
cancellations, scheduling, and rescheduling as directed by the department.
• Supported data entry tasks and entered new customer information into systems and
process orders, forms, and applications.
• Diverted and routed calls, emails, and queries to appropriate resources when
required.
• Produced daily activity reports detailing the progress and completion of assigned
tasks.
• Contributed to achieve departmental goals through cooperation and teamwork.
• Engaged with customers to build sustainable relationships and trust through open
and interactive communication.
Administrator and Public Relations Officer
Administrator
