概要

IT Professional with extensive experience in troubleshooting, technical support, and managing IT infrastructure. Expert in resolving hardware and software issues and optimizing network performance. Proficient with various operating systems, applications, and network configurations. Adapts quickly to new technologies and excels in both independent and team settings. Committed to providing reliable support and enhancing user satisfaction.

项目

Unity 2D & 3D Games
Mobile Database Management System
Smart Culinary Chef

工作经历

公司标识
Game Development
Mindstorm Studios (Pvt) Ltd
Jun 2024 - Aug 2024 | Lahore, Pakistan


Partnered with artists and designers to refine scenes, characters, animations, and special effects, boosting player engagement.
Implemented design ideas into game code, cutting development time by 15%.
Developed algorithms for efficient path-finding of enemies and objects, enhancing game performance.
Refined games to address bugs and resolve issues, decreasing post-release patches by 30%.

公司标识
Teaching
Al Hamd Science Academy
Jan 2022 - Nov 2023 | Lahore, Pakistan


Customized teaching methods and materials to address diverse student needs, enhancing engagement and satisfaction by 20%.

公司标识
CCA & Hardware, Network Professional
Fast Computer & PVTI
Jan 2018 - Dec 2019 | Jampur, Pakistan


Acquired a comprehensive understanding of computer applications, hardware configurations, and network infrastructures, contributing to a 30% reduction in system downtime.
Gained proficiency in installing, maintaining, and troubleshooting hardware components and networking systems, leading to a 25% improvement in troubleshooting efficiency.

公司标识
Print Shop Assistant
Nadir Photostat
Jun 2019 - Nov 2019 | Jampur, Pakistan


Provided administrative support including typing documents, preparing letters, sending emails, printing, and scanning.

学历

University of Education, Lahore
学士, 理工学士, ‎
Information Technology
CGPA 3.2/4
2024

技能

熟练 Analytical Problem-solving
熟练 C#
熟练 CCNA
熟练 Clear Communcation & Team Collaboration
中级 Cloud Platforms: Azure
熟练 Communiction Skills
中级 Configration
熟练 Configuration Switches
中级 Customer Acquisition Skills
熟练 Customer Analysis
中级 Customer Care Representation
熟练 Customer Success
熟练 Customer Support
熟练 Database Management: SQL Server, MySQL
熟练 Documents Maintenance
中级 Electrical Troubleshooting
熟练 End to End Sales
中级 Hardware & Network Configuration
熟练 Hardware Troubleshoot & Configuration
熟练 IDE: Visual Studio, Unity Game Engine
熟练 IP Networking 
熟练 IT Hardware Support
熟练 IT Relationship Management
中级 IT Support
中级 IT Support Responsibilities
初学者 Java
中级 Knowledge of Digital Money Transfer Platforms
熟练 Languages: C#, C++, Python
熟练 Learning Skill
熟练 MySQL
熟练 Network Configuration & Troubleshooting
中级 Network Security Administration
中级 Networking Protocol
中级 Networking Tools: Wireshark
熟练 Office Excel
熟练 Office Productivity: Microsoft Office
熟练 Operating System: Windows, macOS, Linux
熟练 Problem Solving
熟练 Router Configuration
熟练 Software configuration
熟练 Software Installation
熟练 Softwares Design
熟练 Switches Installation
熟练 Technical Assistance
熟练 Troubleshooting
熟练 Troubleshooting and Upgrading
熟练 Typing Skills
熟练 Typing Speed
熟练 Use of Medical Equipment
中级 Version Control: Git, GitHub

语言

熟练 乌尔都语
中级 英语