A proactive and committed HR professional with 13 years of diverse experience in learning management, career coaching, HRM Practices, people / culture Orientation, compensation frameworks, operations, performance management systems and talent management.
· Overall responsible for HR & Admin related activities.
· Developed department from the scratch.
· Introduced & implemented all the policies related to leave, attendance, rules & regulations, performance appraisals & other benefits.
· Automated the entire HR department and its process through an automated HRMS (WebHR).
· Responsible for the digital marketing & IT technical hiring, firing, onboarding, employee retention, employee motivation, employee engagement, exit interviews and clearance.
· Worked thoroughly on employee success & satisfaction program to ensure our employees are happy with their company, management & staff.
· Responsible for annual performance reviews.
· Suggesting & implementing new ideas to the higher management for keeping employees retained and happy with the company.
Achievements:
· Developed the HR department from scratch & implemented all the policies.
· Successfully implemented WebHR HRMS and automated each and every function of HR.
Responsible for the recruitment of all clients based in UK.
• To lead the Human Resource & Operations department in their daily operations and deadlines.
• To direct the department in ensuring the targets achievement.
• To direct and ensure compliance of client requirements.
• To lead weekly meetings with the Top Management to discuss improvements.
• To ensure a smooth flow of recruitment related requirements between the Pakistan Office management and the US office management.
• To handle department related budget and performance optimization.
• To lead department in performance reviews and inter departmental meetings.
• Responsible for the full recruitment life cycle for candidates to be hired in US.
• Leading a team of 30 members including Recruiters, Sourcers, Team Leads & Assistant Managers for meeting the recruitment targets and filling the positions at earliest for our telecom clients based in US.
• Keeping the staff motivated and to produce the results up to the standard for recruiting quality candidates for our clients.
• Setting the KPIs and keep monitoring the staff to perform and meet the KPIs.
• Evaluating the staff on their performance and meeting the targets and deadlines.
• Processing payroll including all the inputs like, joiners, promotions, increment, resignation, probation, leaves deductions, commission payment etc.
• Salary Increment budgeting on bi-annual basis.
• Dealing with clients for any queries/issues regarding requirements and resource allocation.
• Chasing feedback from the clients for the candidates submitted against requisitions.
• In detail discussions with clients to understand their requirements and get them the relevant candidates within the given time-frame.
• Taking care of client’s online portals for getting new requirements, working on existing requirements, submitting candidates, scheduling interviews, working on offers and chasing feedbacks.
• Salary Increment budgeting on annual basis.
• Managing all the affairs related to benefits like commission, allowances & medical insurance.
• Make changes in policies to ensure the smooth operations to be competitive in the market.
• Smooth joining of the new employees for Lahore Office.
• Completing the documentation of new hiring.
• New employees’ orientation.
• Training of new and existing employees as and when required.
• Continuous coaching of the team to meet expectations of the higher management.
• Fully in charge and responsible for Telenor Project recruitment.
• Ensure proper manpower planning.
• Manage the recruitment budget effectively.
• Develop & oversee the implementation of systems and processes.
• Conduct behavioral interview and advice on selection of suitable candidates.
• Plan and execute employer branding initiatives to build and sustain a strong employer brand.
• Monitor recruitment related KPIs and take measures to ensure that they are consistently met.
• Work closely with functional business partners for effectively catering to recruitment needs of the company.
• Negotiate with potential applicants and ensure that their compensation is aligned with the overall compensation philosophy.
• Involved in the induction process to smoothen the process of getting the employee on board.
• Involved with the client (Telenor Pakistan) for hiring on their project with ZTE that included interviewing and selection of the candidates.
• New employee’s orientation.
• Employee engagement & relations.
• Generate weekly/daily reports on recruitment status.
• Gather competitor’s information.
• Conduct Internship Program bi-annually for fresh graduates/engineers.
As a Recruitment Consultant, my client was Eurosearch and Selection and I was responsible for the recruitment of Eurosearch’s clients i.e., Telecom and IT companies across the globe and business development for getting new clients for Eurosearch. My key responsibilities, being a senior most member in the team, included:
• Managing over all team and resourcing function in the absence of Resource Manager.
• Cold calling to different telecoms & IT companies for generating new business/clients.
• Sending company’s profile to the companies showing interest.
• Chasing company’s feedback after sending the profile.
• Oversee drafting of job descriptions and identifying core competencies required for the positions required by the Clients
• Sourcing candidates through various internet job-boards.
• Sourcing candidates through searching company’s extensive database of candidates using remote-desktop connection technology.
• Searching candidates on LinkedIn.
• Using personal references to source good candidates and sometimes contacting the references mentioned in the CVs for offering them the position for any relevant requirements.
• Posting adverts of the vacancies on different job boards and advert-response management.
• Screening and matching candidates to the job specification.
• Advising job applicants of the success or failure of their application.
• Worked on Kelly Vendor Management System for Motorola South Africa.
• Arranging technical interview of candidates with end client.
• Dealing with any call and queries from the candidates.
• Preparing monthly/weekly vacancy listings and reports.
• Preparing contract templates for selected candidates.
• Solving queries of the selected candidates.
• Direct contact with senior and influential staff of the company by telephone and email.
• Making strong relationships with clients to retain them and providing quality recruitment service to enhance the client’s and company’s business.