Experienced Supply Chain Professional with over 7 years of experience in service and manufacturing industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
As a Terry Towel Production Planner:
Plan Inventory and production and sync orders with sales assuring maintenance of appropriate stocks levels at Warehouse.
Implements plans to assure orders meet specified quality and delivery times and to minimize the total cost of production.
Documents performance and processes of production to action plans and timelines for assigned orders.
Establishes supplier base in conformance with guidance and close coordination from Product Managers.
Handles requests for information, quotations, proposals, and negotiation processes.
Evaluates current and potential suppliers in coordination with Product Managers.
Negotiates with suppliers and vendors involved in the production process to meet quality, delivery, and cost objectives.
Works with Product Manager to guarantee supply for all towel portfolios.
Identifies opportunities and implements actions to achieve supply chain efficiencies.
During my tenure of last few years at the Friends Enterprise, I have been engaged in performing an array of activities as a Procurement Assistant with Admin. Services, equipping me with an in-depth knowledge in the following areas:
Synchronized demand with supply by Planning, Communicating, Influencing, managing & prioritizing.
Leading Network teams for Finished Goods imported items for overall business to land regular items & innovations/new projects on time.
Played central role in procurement by negotiating with suppliers for cost and handling technical issues.
Prepared technical and cost wise comparative reports of materials and machines, being procured.
Review bidder’s commercial terms deviations to contract standard terms and conditions
Dealing with finance from PO generation up to establishment of L/C, CAD or Advance Payment and then follow up until GRN clearance.
Monitoring the whole process of supply chain, from start to end.
As Support Engineer in Maintenance Department:
Take ownership of customer issues reported and see problems through to resolution.
Research, diagnose, troubleshoot and identify solutions to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Train clients and end users on company products.
Liaise with Engineering, Quality to obtain & provide feedback on system performance to clients.
Provide statistical analysis on faults and system performance.
Preparation of detailed quotations for projects.
Co-ordinate site activities with Site Supervisors and Operatives.
On-going inspection of completed work checking for conformity to relevant standards, and the customer's specifications.