I have Masters Economics degree, with an Experience Customer Serves / IT /admin and managing teams of people in Customer Support Center and Customer Services with a serving attitude, strong people management skills, open for all challenges, specialized in the customer service industry philosophy.
Specialties
Work Experience with Telecom Sector, Business management in Pakistan,.
People Management
Exposure of handling diverse culture nation
Customers
Process Improvisation
Green Field Operations to Running Operations Management Customer Services Support
CRM/Billing System Development Cycle
Project Management
Maintaining service log and stock. Responding to service calls
Network printer installation and configuration.
Installation of Free Flow Server.
Enable to Xerox standard accounting and create user id and password.
I have 1 year’ Experience of XEROX Printer support & hard ware.
Network printer installation and configuration.
• Installation of Windows XP & Windows 7 & all types of Software.
• EQUTRAC Installation & Configuration with all types of printer
• Troubleshooting of all kinds of hardware Equipment.
• Troubleshooting of Printers (XEROX)