概要

WORK EXPERIENCE

2015 - Present DesignMantic (Right Solution), Karachi
Job Title Customer Experience Specialist for International Website DesignMantic

2014 - 2015 IBEX Global (TRG House), Karachi
Job Title Customer Experience Specialist for International Campaign {SquareTrade}

2013 - 2014 ApexChat, Karachi
Job Title Internet Sales Representative + Human Resources Officer

2012 GMC Hospital, Ajman
Job Title Telephone Switchboard Operator

2011 National General Insurance Co., Sharjah
Job Title Insurance Agent

2008 - 2010 Emirates Airlines, Dubai
Job Title Junior Aircraft Mechanic

2006 Mashreq Bank, Ajman
Job Title Apprentice

工作经历

公司标识
Customer Experience Specialist
IBEX Global (TRG House)
Jul 2016 - Apr 2019 | Karachi, Pakistan


Started of as a Customer Experience Specialist and got promoted to e-Support Department where we handled emails and other queries by the customers on our website.

学历

Emirates Engineering
学士, 理工学士, Aeronautical Engineering‎
等级 A+
2010
Arab Unity
中级/A级, , A Level‎
Physics
等级 A
2008

技能

熟练 Aseptic Technique Knowledge
熟练 Call Center Executive
熟练 Chat Support Skills
熟练 Client Dealing 
熟练 Communication Skills
熟练 Computer Systems Maintenance
熟练 Coordination Abilities
熟练 Coordination Skillss
熟练 Customer Acquisition
熟练 Customer Analysis
熟练 Customer Care Knowledge
熟练 Customer Handling Skills
熟练 Customer Oriented
熟练 Customer Satisfaction Management
熟练 Customer Service Representative
熟练 Customer-Focused Selling
熟练 Deal with Customer
熟练 Email & Chat Support
熟练 Email Etiquette
熟练 End-to-End Sale
熟练 English Speaking
熟练 Fluent in Engslish
熟练 Freight Transportation Management
熟练 Global Customer Services
熟练 Ground Transportation
熟练 h Operations Management
熟练 Handling International US Based Clients
熟练 HFO Operations Handling
熟练 HRIS Command
熟练 Inbound Lead Generation
熟练 Inbound Sales
熟练 Inbound Skills
熟练 Inside Sales
熟练 International Clients
熟练 IT Industry Recruitment
熟练 IT Support Responsibilities
熟练 Key Account Acquisition and Retention
熟练 Key Account Development
熟练 Key Account Handling
熟练 Key Account Management
熟练 Key Account Mangement
熟练 Live Chat Handling
熟练 Logistics
熟练 Logo Sales
熟练 Manage Client Relationships
熟练 MIS Management
熟练 Mobile App Sales
熟练 Online Marketing Sales
熟练 Operationsl Responsibilities
熟练 Outbound

语言

熟练 英语
熟练 乌尔都语
初学者 阿拉伯语

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